You Know You're a Disruptor When Your Competitors Post Stuff Like...
Love the smell of desperation :D
Excerpt from OpenText web site:
Statement on Etherfax
OpenText would like to clarify its position of the support of the 3rd party add-on EtherFax when used with OpenText RightFax fax server solution.
OpenText does not support EtherFax on any version of RightFax fax server. Customers who contact OpenText for Technical Support may be asked to remove all EtherFax components from their RightFax system, to the extent that it is technically necessary, prior to any diagnostic activities being performed by OpenText personnel. This applies to all issues and is not limited just to those involving fax transmission.
In addition, OpenText would like to make customers aware that the installation of EtherFax components on their RightFax system may interfere with the ability to properly understand and diagnose technical issues and apply OpenText supplied maintenance, and may cause difficulties when upgrading RightFax to a newer version.
Customers who require secure, scalable and supported hybrid faxing solutions are encouraged to investigate OpenText RightFax Connect, which provides cloud-based communication for RightFax servers.
Coffee CEO | Custom Website & Software Development Expert
9 年Sounds like they are petrified of etherFAX and your foothold in the marketplace! Whatever you are doing keep it up, everyone loves a good disruptive technology. It just means you are doing something right! Congrats :)
Information Technology & Security | Helping data experts understand and simplify their infrastructures through patented secure exchange networks
9 年Perhaps they should remember this, "....Conformity is the jailer of freedom and the enemy of growth." - JFK
It is unfortunate that OpenText does not offer its customer flexibility to support multiple enabling technologies. Their Statement on etherFAX makes it clear they do not acknowledge any product other than their own. Since 2009, we have been delivering a reliable and secure hybrid solution to RightFAX customers and partners. We are honored to be referenced on this page by OpenText as it reinforces how they are threatened by our technology and the growing ecosystem that continues to support it. RightFAX customers can rest assured that etherFAX is fully compatible and does not alter the integrity of the RightFAX application; it actually makes it better. Customers, partner and resellers have embraced etherFAX’s technology and will continue to do so. For the record, we have always been willing to work with OpenText and their resellers, and are open for dialogue, in the spirit of innovation and open standards.
At the very least can they get the name spelled correctly?