You Know Too Much

You Know Too Much

Did you know your knowledge can be a curse? The Curse of Knowledge makes personal expertise seem more widely known than it actually is. This personal bias limits your ability to remember what it was like not to have the knowledge you possess.

This curse leads to a failure to understand that others don’t know what you know… and everyone is susceptible to it. Consider this curse when preparing a presentation, proposal, analysis report or any work project. Focus on what your audience knows first. Then think critically about what they don't know yet.

To overcome the Curse of Knowledge, I found the following suggestions from several authors and researchers:

  • Concrete Language: Use concrete language by translating concepts and ideas into specific, detailed descriptions or stories.
  • Why Questions: Ask a series of at least three “why” questions to move from talking about what is important to why it is important.
  • Simplify Explanation: Paraphrase the information to force yourself to process its meaning more deeply, which will make you more aware of what is needed for better comprehension.
  • Focus on Audience Needs: Put the needs of the audience first. Resist the temptation to use complicated vocabulary, jargon or acronyms. Show a draft to another person who can provide honest feedback.

Don't let the Curse of Knowledge get in the way of connecting with your audience.

Photo Credit: "Close up of The Thinker," Brian Hillegas, Flickr

R. Kevin Hood

Hardware Department Manager

9 年

Great insight! Now to remember the concept at the correct time.

回复

要查看或添加评论,请登录

Cassandra Willis, CCMP, Prosci, SPCC的更多文章

  • Book Club for Change Managers

    Book Club for Change Managers

    My best ideas come from great conversations with smart people and books written by smart people. I'm combining both…

    10 条评论
  • My Two Favorite Writing Coaches

    My Two Favorite Writing Coaches

    How can I improve my communication skills? That's the question one of my colleagues asked me this week. My advice was…

    2 条评论
  • Purpose First - My Work Mantra

    Purpose First - My Work Mantra

    My approach to every project I work on and every piece of content I write can be summed up in two words: “purpose…

    1 条评论
  • Self-Confidence Builds with Experience

    Self-Confidence Builds with Experience

    Your level of self-confidence is not fixed but a perception that changes over time. Research shows that confidence is…

    2 条评论

社区洞察

其他会员也浏览了