If you have trouble deciphering your phone bill, you’re not alone

Your phone bill can’t leave you scratching your head. So says Uncle Sam.

According to the Federal Communications Commission’s truth-in-billing rules, all phone bills must feature “clear, non-misleading, plain language describing services for which you are being billed.”

So how come phone customers often can’t figure out what they’re being charged for?

Steven Barad, 68, shared a recent Verizon land-line bill with me. It was pretty straightforward, until you started kicking the tires and looking under the hood. Read more at: https://www.spokesman.com/stories/2015/sep/06/if-you-have-trouble-deciphering-your-phone-bill/