Are you developing your staff?

Are you developing your staff?

Staff development is key

 

Modern business is proving that staff development is key, with new employees expecting some form of training as part of their job role. Not only that but lack of staff training is costing businesses in excess of £950 million every year.

When I founded Poundland I knew that the staff and team on the shop floor were key to its success. Customer service training was key, with Poundland eventually serving 2.75 million customers on average per week it was an area that was vital. No matter what business you are in if you have staff then their development should be high up on your agenda. Invest in your people and make them feel part of the vision.

We all know that by law there has to be elements of training for all organisations whether it be Food Safety for restaurants or a nominated and qualified First Aider in the business. What is difficult is the market is saturated with endless training providers offering the same off the shelf service.

When I started Poundland I had the vision of starting something that was new and hadn't been done, Poundland became the first single price retailer in Europe and is now the largest single-price discount retailer in Europe. So when I wanted to find a training provider i knew that I wanted someone that could offer something unique and different.

 I came across Spearhead Compliance Training and the Founders Paul Hood and John Loveday at Entrepreneurial Spark in Birmingham. The guys immediately gained my interest. 2 former soldiers with a passion to build a training company revolved around extremely high standards of training and also developing every course to meet their clients needs and objectives. No course they deliver is ever the same! It is bespoke!

The passion Spearhead have for people development is great and they are currently qualifying 8500 staff from retail giant The Range Home and leisure.

If you want your business to succeed and grow then have staff development as a key part of your business model. Some companies across the world have excellent staff training procedures in place and they are very successful.

If you are looking for a trusted training provider then give John an email from Spearhead Compliance Training - [email protected]

Regards

Steve Smith

Manoj Chawla

MD @ EasyPeasy Limited, Award winning Transformation & Innovation Guru, C level positions ex Accenture, BT, PWC, Diageo, ICI.

8 年

Motivating and developing people is both enjoyable and creates value for your enterprise https://reeinvent.me/2016/04/24/what-drives-you-is-money-enough-drive-motivation-and-the-human-spirit/

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