Are you designed for customer delight?

Are you designed for customer delight?

Scenario prompts can help you develop responses to trends and developments and train your organisation's collective change muscle, making you more profitable, resilient, and adaptable. If you want to talk about scenario prompts for you and your organisation, you can book a free appointment here.

Scenario prompts 17 July 2024

Today’s prompts are my book about books about AI, the uncertainty index, bio-manufacturing, technology abstraction, 8 disruptive forces, the future 50 and my take on “Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect”.

Are you designed for customer delight?

A book about books about AI

https://www.ronimmink.com/product/a-book-about-books-about-ai/

So far, taking the perspective from 22 books/authors covering intelligence (there are many forms), work, synthetic biology, transhumanism, economics, spiritualism, digital transformation, data, etc. When you go through the books again, you start to wonder if we are asking the right questions. Pre-order to stay in the loop.

Uncertainty Clouds The Future

https://www.forbes.com/sites/williamdunkelberg/2024/07/16/uncertainty-clouds-the-future/

The Uncertainty Index fell dramatically to “normal” levels in 2022 before surging to the fourth highest reading ever in May

The Future of Biomanufacturing: Trends and Innovations

https://www.biotechblog.com/the-future-of-biomanufacturing-trends-and-innovations/

Biomanufacturing, a revolutionary approach to sustainability and responsibility, harnesses the power of engineered microorganisms to create valuable products with desirable properties.

The Rise Of AI Automation Will Drive The Democratization Of Technology And Innovation

https://www.forbes.com/sites/forbestechcouncil/2024/07/16/the-rise-of-ai-automation-will-drive-the-democratization-of-technology-and-innovation/

By democratizing technology and innovation, organizations can enhance their resiliency, optimize resources and create a more inclusive environment where every employee has the opportunity to contribute meaningfully.

Eight Disruptive Forces Shaping Consumer Goods

https://www.innosight.com/insight/eight-disruptive-forces-shaping-consumer-goods/

Supply chinas, platforms, channel, consumer expectations, eroding scale advantages, cross functional, media, speed and service demands.

Introducing The Future 50

https://thegeneralist.substack.com/p/future-50-2024

Meet 50 of the world’s highest-potential startups. Nominated by investors, selected by The Generalist.

How to become the most delicious and gracious restaurant in the world

https://www.ronimmink.com/how-to-become-the-most-delicious-and-gracious-restaurant-in-the-world/

The experience economy on steroids. With links to 12 other books.

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