Are you Backing Up Your Teams, SharePoint and OneDrive Data?
The Microsoft 365 Services Agreement lists 3 different times a recommended a “regular backup” of your data. According to recent customer survey more than half of customers are NOT regularly doing backups of their Microsoft 365 services.
It wasn’t until I recently started digging into backups and what Microsoft expects customers to be doing in the 2 way services agreement that I realized many may be relying 100% on Microsoft for recovery of their critical business data without realizing that Microsoft actually expects customers to be managing permissions, managing security, and managing a regular backup.
Microsoft Service Agreement:
?4 a iv – “You should have a regular backup plan as Microsoft won’t be able to retrieve Your Content or Data once your account is closed.”
?4 f – “You should have a regular backup plan.”
?6 b – “We recommend that you regularly backup Your Content and Data…”
Microsoft produced a “Shared Responsibility Model” to help customers to understand who has responsibility and at what level across SAAS, PAAS, IAAS, and On Prem. I highly recommend referring to this across the various workloads and services you may be subscribed to from Microsoft. It was absolutely clear that for SAAS the customers were not only responsible for the security of their data, but also content and data backups.
Now that you’re wondering about backups. I’m putting together a webinar on backup and recovery for Microsoft 365. In an upcoming webinar I’m going to dive into some of the limitations for how long and in various ways Microsoft 365 retains and backs up your data in Teams, SharePoint, OneDrive and Exchange. How long can you request a file be restored that was accidentally deleted? What about an incriminating deleted Teams chat messages or a sensitive deleted exchange message or inbox? These questions will be answered and more…
Webinar: Backup and Recovery for Microsoft 365–SharePoint, Exchange, Teams, OneDrive and More
Get peace of mind and keep your cloud data safe from disaster
When: April 20, 2021 at 11 a.m. PDT/2 p.m. EDT.
Do you know how often your data is being backed up? Do you know how many days back you can get your data from Microsoft? Do you know if there was an extended outage what you would do for critical business data? Do you have a business continuity plan in the case of a major breach? These questions and more will be discussed as we reverse engineer the backup and recovery policies of Microsoft and find the edge of the cliff. After you understand the capabilities of Microsoft and the boundary of the cliff, you will explore where are you on the Maturity Model and plans around backup and recovery. The time is better now than ever before to focus on backups for remote employees and backups for Microsoft 365 with a serious plan for business continuity and recovery. Join us in this free, one-hour learning session with Microsoft MVP Joel Oleson and Synology to find out more.
NGC Security Leader, Community Member
3 年We have bought into using retention policy to delete AND to preserve data in our MS 365, and we no longer do backups in the traditional way we did 'on premises' AND we have adjusted those older backups to not preserve too much data. We found that having too much data on hand has its own downside! Making sure you identify/classify and mark the SMALL amount of important data (and official records) you need to truly protect and that you need to preserve is KEY and getting rid of the rest is a good thing. Making sure that people KNOW how to properly manage their data is also key!
Digital Transformation Collaboration Architect
3 年Thanks for sharing!
Another thing to consider is that the document cited here https://www.microsoft.com/en-us/servicesagreement covers consumer services, not Microsoft 365. The Microsoft 365 equivalent is available at https://www.microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=3&DocumentTypeId=37 and doesn't mention backups at all.
Microsoft’s blathering about shared responsibility is a CYA exercise. The advice to take regular backups is impracticable. APIs (but not purpose-designed backup APIs) exist for Exchange Online and SharePoint Online, but no backup APIs exist for Teams, Planner, Stream, Yammer, etc. Saying that you backup the compliance records stored in Exchange Online doesn’t cut the mustard because these items are incomplete and cannot be restored: https://office365itpros.com/2020/06/10/teams-difficult-backup/ Organizations wanting to backup Office 365 are constrained to Exchange and SharePoint. And before anyone invests in backup, they should ask why they need a backup and if some of the basic features built into Office 365 mitigate some or all of the need for backups. Just saying…
Manager IT
3 年I am already using synology product plz share webinar link at [email protected]