Are you in the 80 or 20 per cent?

Are you in the 80 or 20 per cent?

I'm back!! I hope you didn't miss me too much while I was furiously typing out my new book, Reboot Hiring: The Key To Managers and Leaders Saving Time, Money and Hassle When Recruiting. I hit the deadline, so it will be available via Wiley on August 1st! ??

It is as gritty as The Robot-Proof Recruiter and includes 60 industry voices and many examples.

It is the book you have been wanting to give your managers and leaders for years.

???? Join the waiting list here!

While writing, one thing became evident: though managers and leaders rank retention and recruitment high on their list of issues, they are already looking for ways to withdraw TA from the equation. I found examples of companies removing recruiters - not brilliantly, nor in a way job seekers like. But, it has started.

Will you be in the 80% or the 20%?

Toby Culshaw said to me recently, 'Take the 80:20 rule. 80% of people are surviving day-to-day; 20% are looking to change and transform. Use the 80:20 rule on the 20%; there are 16% who don't know how to make the change or are scared to speak up. So, Katrina, you're in the 4% who actually do something about it!' ??

No wonder I'm tired! ??

We both know that recruitment is not easy because we are dealing with and matching humans, but as long as talent acquisition is perceived as a cost centre, the longer this will continue. (I wrote about this back in Oct 2022)

When I look through LinkedIn posts, I see a lot of emphasis on using AI to create efficiencies but very little on how to increase your value to the business or ensure that AI is being used to cut the right corners. I shudder when I see evidence that it is being used to screen, for example.

It is essential to understand AI and where it can aid the recruitment process, but don't let it take away your ability to think or your uniquely human skills.

If I wanted to show my company why TA cannot be done solely by AI, I would redirect some of my learning time to upping my human skills: things like empathy and EQ, innovation, creativity, collaboration, adaptability and flexibility, cultural intelligence and diversity, communication skills, and critical thinking.


I've been invited to talk about this and more at this online event on May 2nd.

HR LEARNS WEBINAR - May 2nd - click the image for tickets

Don't lose your ability to think

Sometimes, I feel like a fish swimming upstream because I am either the only one who sees things the way I do or the only one who vocalises them. 4%.

Consider for a moment the orange LinkedIn Community Voice Badges—the ones you can gain for 60 days by contributing to AI collaborative articles.

LinkedIn was clever. By gamifying it, they gained people's intellectual property and kept LinkedIn on the home page of Google without having to retain all of the content team (not fact-checked, but I haven't seen them in my feed since the last round of layoffs ??♀?).

But I also know a lot of people who gamed the collaborative articles back by adding unedited comments generated by ChatGPT. I wonder if LinkedIn considered the possibility of garbage-in creating more noise for users to wade through. Then I began wondering what LinkedIn planned to do with all of our intellectual property.

Could it be this? ???? Is this where it's heading? ?? As a Premium user, have you seen this?

A screenshot of LinkedIn - showing an original post and the chatbox AI pop up

Here is Joel Lalgee sharing a valuable and entertaining video about job searching, and LinkedIn's AI has summarised it for me - critically drawing my attention away from Joel's value to a pop-up box.

The AI suggests I incorporate these job search strategies into my workshops for recruiters and talent acquisition. ?? Which is irrelevant and annoying.

You may be thinking, 'Who cares, Katrina?' but consider this for a moment. And yes, this will sound melodramatic, but still, consider it.

??Relying on that box, blindly believing its content, is a way to not have to think.

?? The distraction will cost post creators business, opportunities, attention etc.

If these kinds of features start appearing more and more, what happens to our ability to think and not blindly believe the info in the pop-up box? Think how easy it is to doomscroll; these things become addictive.

For years, LinkedIn has encouraged us to post useful and original content. Is it right that they now distract people away from our posts? And for what purpose?

Here's another example ????

A screenshot of LinkedIn - showing an original post and the chatbox AI pop up

Again, you may think, 'So what?' but now I don't need to click 'see more' potentially helping the reach of her post, nor do I need to look at the profile, which reduces networking potential. And isn't that what LinkedIn is for?

But my biggest concern is that what's written in that box represents Dr. Huber—accurately or inaccurately. It also lacks any kind of personality, which is visible on her profile.

I would prefer people to read what I wrote about myself because nobody knows my experience better than I do. Then, they can engage their brains to come to their own conclusions instead of relying on an AI-generated summary, which may or may not be factual.

80 or 20?

If you read this far, you must have found some merit in my alternative point of view. I think you're in the 20% who realise that if we continue accepting the status quo without taking pause, we could end up in deep ??.

Query everything. Don't give away your uniquely human skills blindly. In the coming years, it is going to be even harder to discern what is real from what is fake. The best recruiters and sourcers are super curious and seek to understand beyond the veneer.

Don't be left behind because someone at LinkedIn decided there was value in a pop-up box doing your thinking for you.


Thank you to everyone who has subscribed to this newsletter & shares each edition. ?????? Subscribe & click the ?? on my profile to see future posts

Decorative image only representing Katrina Collier's services.

Juan De Amezaga

Global Director, Talent Intelligence and Talent Channels at Uber

11 个月

Great read :) I think there are areas where a well trained human intuition is unbeatable, and others where intuition/intelligence has a high risk of leading us astray. I think your point is, don’t take what formulaic answer a machine gives you for face value, or let it erode your ability to think…and I think most would agree :) My thought is, we should look at it through the lens of opportunity cost and risk. That is, is the technology enabling your organization in a way that allows them to focus on work that aligns with the 4%? And if so, how big is the cliff? How reversible are the decisions? What’s the potential gain? Then make a determination about if, or to what extent you use full automations. Just FFT - cheers.

Toby Culshaw

Talent Intelligence, Talent Analytics, Workforce Planning, Exec Recruitment and Research. Occasional Speaker.

11 个月

I'm a firm believer that this is why for the 4% it can sometimes feel like an echo chamber or that the industry isn't changing fast enough. It just takes time for the 80% majority to operationalise and kick into gear the elements that the 4% may have been discussing etc.

Tushal Modessa

Recruitment Technology Program Manager @ Expedia

11 个月

Welcome back Katrina Collier - you have been missed! And congrats on the new book! As always great read!

Louise Triance ??

Recruitment Industry Connector | Passion for Job Boards | Event Organiser & Advisor |

11 个月

well worth the wait Katrina Collier

Marnie A.

Scaling Outsourcing Operations | Startups | Driving Client Success, Account & Operations Excellence

11 个月

When most are pushing that AI will take us over or you are behind if not using AI in work, but I believe in exercising our minds with creative writing, simple posts and just being patient if it takes time to research than a simple click.

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