YES… AND?
BABETTE BENSOUSSAN, MBA
The Decision-Making Maverick? Life, Leadership & Business Coach, Competition and Strategy Specialist, Author - Improving your life, decision-making and the competitiveness of your business.
In 2016, I came across a wonderful suggestion from a colleague?Leanne Buttrose. I have tried hard to change the way I speak (and therefore think) and have supported many coaching clients to do the same. Yet it is interesting how we still get in our own way in such a simple manner.
How to change your energy and everyone around you by changing one little word!
In the year 2000 I was introduced to a simple and yet incredibly powerful change in my life.??I?removed the word “BUT”?from my vocabulary. At the time when I learned?this,?I didn’t realise what this change would mean to me, and literally hundreds of people I have shared this concept with.
The greatest challenge was to not replace it with a “but” in disguise.? We know these words as – however, although, nonetheless – ?just to begin with.? You would know many others I’m sure.
“But” simply means; everything I said before this word is null and void. For example,?the party was great but the food could have been better.??So was the party great or not?
I found I became very conscious of my sentences and that “but” was my way to buy time and think.? It was what I used instead of a pause or full stop in a conversation or when presenting.
The most profound discovery was in my written words.? I used “but” in emails, documents and papers and it gave them a negative overtone when that was not my intention. I used it in?sales pitches and PowerPoint presentations when trying to make a point. I was a “but-aholic”!
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So how did I change this???I replaced the word “but” with “and”. While at first it felt grammatically incorrect, it forced me to stop and think about why I even wanted to say the word.
I found in conversations I started to pause, think and then continue without using the word.? In written communication, it forced me to rethink the whole sentence because when you remove the use of ‘but’ you often have to phrase the entire sentence very differently.
Here’s an?example:?” I’m sorry I didn’t?finish the report, but I received your?email?too late.”
Instead you might say:?“I’m sorry I didn’t finish the report. I received your email too late, and I will do my best to finalise it by the end of this week.”
Leaders that I have shared this with now write their messages to their customers and staff coming from the “Yes… and” perspective. They?have found it easier to create a more positive energy through their communications.”
WOW! To think removing just three little letters from our vocabulary can hold that much wonderful power.
A great way to make sure you’re following “Yes… and” is to exercise self-awareness. ?Self-awareness is the secret weapon for lasting habit change.?
Problem solver who brings ideas to life - Business Owner, Advisor, CEO, Director, NED and Board Chair.
5 个月Our words are so powerful. Thank you for the reminder
Leadership | Strategy | Results - Empowering Leaders to Transform Their Businesses Into a Self-Sustaining Asset with an Exit Strategy. Download The Freedom Framework ??
5 个月Two little words and yet so powerful!
Founder & MD The Circular Water Company | Turning Bottled Water into Roads | Circular Solutions for Water & Plastic
5 个月I use the phrase “put your sentences on a no "but" -ter diet"
Clinical Microbiologist, Marathoner, IVD Product Management, Coach and Mentor, promoting a diverse and inclusive work environment.
5 个月Such a simple omission and replacement suggestion. Thank you for giving me the opportunity to remove ‘but’ from my writing and vocabulary. Simple yet powerful . I shall remember this suggestion forever. Thank you for sharing your thoughts and wisdom Babette!!
20+ Years in Market Intelligence & Competitive Strategy | Driving Growth, Differentiation & Technological Innovation in Leading Tech & Professional Services
5 个月"Yes, and…" is a powerful invitation to build and collaborate. We facilitate strategy brainstorming workshops incorporating "Yes, and…" as part of the exercises. Yes, and some people may ask, "What about the legitimate issues or constraints I want to raise?" "Yes, and…" uncovers more issues and constraints. The issues come pre-packaged with solutions when re-framed as "Yes, and…" statements.