A year's worth of insights for the inflection points ahead
Bill Haines
Follow me for info on pivotal product and business inflection points | Product & Marketing Executive | Advisor | Software, Healthcare
If you are a leader in a tech company, you well understand the difficulty of knowing which way to turn when an inflection point appears. The vexing decision of each novel intersection teaches new lessons, good and bad. So, it's nice to learn from someone else's experience.
What follows are some pivotal issues we discussed in 2024- the hard-won, (very hard-won) insights of C-level executives across each business discipline who have faced many issues and turned the wheel into them. We call this collection: Inflection Point. It is offered in the hope that leaders of growing tech companies can leverage our learnings as they navigate the key inflection points ahead on their road.
Here's hoping that all of this year's inflection points take you in the right direction. (Of course, if they don’t, you know who to call.)
Address Your Inflection Point Decisively or the Market Will
CEO Ken Marshall emphasizes the vital importance of definitive action in the face of problems, despite the impulse for continued analysis. Read More
Customer Success = Financing Success
CS/PS Leader Duane Kotsen establishes the strong connection between customer success efforts and securing financial support. Read More
Using AI to Future-Proof Your Product
CTO Gene Zylkuski identifies how AI can be leveraged in modernizing your platform. Read More
Defending Against the Coming Attack on SaaS
Product Leader Bill Haines highlights the economic and technological threats to the SaaS model and identifies strategies to fight back. Read More
Weathering the Storm- Why Chain Resilience is Always in Season
CS/PS Leader Duane Kotsen discusses supply chain risks and what to do about them. Read More
The Therapy of Operating Partners
COO Mike Curtin highlights the important difference between theory and practice in addressing business problems. Read More
Standardizing Operations as a Key to Growth
CS/PS Leader Duane Kotsen discusses the importance of establishing a common operating model across acquired or established units. Read More
Navigating Capital Raises in Turbulent Markets
CFO Alan Spurgin describes the proactive, strategic approach needed to raise money when capital markets are in a challenged time. Read More
RIF or RIP? Navigating the Toughest Choice of a Business Slowdown
CEO Ken Marshall discusses the lessons learned in properly executing a reduction in force if it becomes necessary. Read More
The Churstile of Death
Product Leader Bill Haines outlines the measurement, benchmark rates, and management of the grim reaper of recurring revenue. Read More
Beyond Churn – Tapping Potential Expansion Revenue
CS/PS Leader Duane Kotsen examines the topic to discuss its impact, metrics, and approaches to increase PER. Read More
Non-Competes: More Carrot, Less Stick
Attorney Jonathan Bain examines the changing environment of restrictions or bans on employee non-compete agreements and alternate approaches to take. Read More
Enhancing Business Success through Innovation and Entrepreneurship
CTO Chip Correra delineates the structural elements that encourage innovation, outlining seven attributes of successful teams. Read More
Where to Start with Business AI- Words, Words, Words
CS/PS Leader Duane Kotsen takes a practical approach to applying LLMs to business problems in the near term. Read More
Creating a Laser Focused Lead Generation Team
CRO Jerry Rulli discusses the alignment and structure necessary to create a highly focused lead generation engine. Read More
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The Ecstasy and Agony of Resellers
COO Mike Curtin reveals the five key benefits and three significant risks of reseller relationships. Read More
What to Do When Your Tech No Longer Supports Your Growing Business
CTO Gene Zylkuski examines six proven strategies for retooling that companies can adopt to decisively move forward and avoid paralysis through analysis. Read More
The Power of Independent Directors for Early-Stage Tech Companies
CEO Ken Marshall discusses the strategic importance of independent directors for early-stage tech companies. Read More
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MSP helps companies turn Inflection Points into Breakthroughs.
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More you Say?
In 2024 we also published a number of short posts on a cross-section of business issues that you can find HERE.
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About Marlborough Street Partners
Marlborough Street Partners is not a consulting firm. We are team of senior operating executives that works with venture and PE firms on behalf of portfolio companies and directly with senior management teams to address the Inflection Points they face- from strategic challenges to operational dysfunction to capitalization issues. Our blend of fresh perspective and long experience Turns Inflection Points into Breakthroughs.? www.MarlboroughST.com
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