A Year in Review - Our CEO Round-Up of 2024

As 2024 comes to a close, our CEO Steve Gulliford shares his reflections on a year of challenges and achievements. From overcoming supply chain pressures in North America to celebrating a global rise in sales, this year has been transformative for our business. Thanks to the dedication of our team, we’ve moved from a significant loss to profitability, enhanced our customer experience, and strengthened the foundation for future success.

“2024, where did that year go? In reflection, it was quite the challenge with impact throughout our supply chain within North America, whilst globally experiencing a significant uplift in order intake and resulting sales. A year where we have been able to turn a profit from a heavy loss the year prior, through hard work in sales, a continued focus on cost out, improving our customer experience, and resulting reduction in customer complaints. It has all made for an upbeat and solid calendar year across our business.?Looking ahead into 2025 comes with its challenges as market fluctuations and impacts through government changes mean we must continue to focus and dig deep for sales and a further reduction in operating costs. We have new team members brought into our family to do that, and I am confident about what the numbers will look like as we close the financial year at the end of March. We will continue as a proud Cornish manufacturer to support local businesses and charities as part of our place within this fantastic county, something I am very proud of. I want to take this opportunity to wish all of our partners, suppliers, customers, and charities that we work with a Merry Christmas, and here is to the New Year”.

- Steve Gulliford, CEO