A Year of Impact: Reflecting on My Journey as an Executive Assistant in Finance -Operations and Service
Jayesh Pandey
Program Management | Project Management | Improvement in Customer Satisfaction | Lean Six Sigma | Prince 2 Certified
As I cross the one-year milestone in my role as an Executive Assistant in Operations and Service. A significant part of my role involved working closely with various teams to ensure that our operations not only met but exceeded expectations. Through constant collaboration and communication, we were able to identify opportunities for improvement and innovation. My focus on fostering a culture of excellence and accountability has been instrumental in our team's ability to achieve and maintain high standards of service.
Perhaps one of the most gratifying aspects of my journey has been the facilitation of multiple awards. These awards serve as a testament to hard work, dedication, and commitment to excellence. They have also been a source of motivation for us to continue setting higher benchmarks for ourselves.
This experience would not have been possible without the support and guidance of my mentors, the dedication of my colleagues, and the leadership of our executives. I am grateful for the opportunity to contribute to our team's success and am excited about the future
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Senior Unit Manager- Centralized Service
11 个月Many congratulations sir??????
Head Customer Experience at Bajaj Finance Ltd
11 个月Hearty congratulations Jayesh Pandey . Well articulated and beautifully written. Much more success to you!!!
National Head – Operations & Service @ Bajaj Finserv | Process Transformation, Driving Customer Satisfaction, CRM
11 个月Very well written and defined. Keep up the good work
Lean Six Sigma certified (Green Belt) | Process Re-engineering | Escalation Management | ITIL 4 Foundation
11 个月Wow, very well articulated and much deserved!!