Xin cho t?i bi?t... (Information please!) - from A cup of Chicken Soup for the Soul

by Jack Canfield & Mark Victor Hansen

(English version below)

Tr??c ?ay, t?i t?ng làm c?ng vi?c c?a m?t nhan viên t?ng ?ài. T?t c? nh?ng gì b?n ph?i làm ch? là quay s? 411 ?? g?p t?i. T?ng ?ài 411 s? cung c?p s? ?i?n tho?i khi có ng??i c?n h?i. Tuy nhiên, nhi?u ng??i l?i ngh?: "C? g?i 411. H? bi?t t?t t?n t?t m?i th? trên ??i này ??y!". T?i th??ng nh?n ???c nh?ng cu?c ?i?n tho?i ??i lo?i nh? "Ch? bi?t b?n ?y kh?ng? B?n ?y s?ng trong m?t ng?i nhà màu nau trên con ???ng tr?ng nhi?u hoa diên v? ?y? B?n ?y là b?n cùng l?p c?a em. Tóc b?n ?y màu nau". Hay "C? có th? ch? cho t?i cách th?c hi?n món salad tr?ng kh?ng?".

V? r?i, m?t ngày kia, khi l? Giáng sinh s?p ??n, t?i nh?n ???c m?t cu?c ?i?n tho?i. T?i nh?c máy và nói cau quen thu?c c?a mình: "D?ch v? tr? giúp danh b? ?i?n tho?i xin nghe". ??u day bên kia là gi?ng nói ???m v? c? ??c c?a m?t ng??i ?àn ?ng xem ra ?? l?n tu?i: "C? ?i, t?i c?n... con mèo c?a t?i c?n ???c ?n".

Gi?ng nói c?a ?ng ?y nghe nh? ?ang c?u kh?n, nh?ng t?i bu?c lòng ph?i gác máy. Theo quy ??nh, chúng t?i kh?ng ???c phép th?ng tin b?t k? ?i?u gì khác ngoài các s? ?i?n tho?i n?m trong danh b?, vì th? t?i ?? t?t máy.

?ng ?y g?i l?i, và th?t k? l?, t?i l?i nh?n ?i?n tho?i c?a ?ng m?t l?n n?a. V?i gi?ng nói y?u ?t, ?ng thì thào: "C? ?i, làm ?n ??ng gác máy. Con mèo t?i nghi?p c?a t?i... nó ?ang ?ói l?m. T?t c? nh?ng gì t?i mu?n trong Giáng sinh này là có m?t chút th?c ?n cho nó. C? ?i, làm ?n... làm ?n giúp t?i v?i."

T?i có th? làm gì bay gi? ?ay? Gi?ng nói c?a ng??i ?àn ?ng t?i nghi?p ?ó nghe th?t chan thành. Mình c?n ph?i làm m?t cái gì ?ó! T?i li?n h?i ?ng ??a ch? và b?o ?ng h?y ?? t?i ngh? xem có th? giúp gì ???c cho ?ng. Lúc ?ó, t?i ch? bi?t r?ng, mình c?n ph?i làm m?t ?i?u gì ?ó cho ?ng l?o t?i nghi?p này và con mèo nh? ?áng th??ng c?a ?ng. T?i ??n g?p giám sát viên và xin phép ???c ngh? s?m. Ngoài tr?i, màn ?êm ?ang d?n bu?ng xu?ng và tuy?t ?? b?t ??u r?i.

T?i r?i kh?i v?n phòng và ?i ??n m?t c?a hàng bách hóa cách ?ó kh?ng xa. Sau ?ó, t?i mua m?t gói th?c ?n l?n dành cho mèo, bu?c nó l?i b?ng m?t d?i ruy b?ng màu ?? th?t to và g?n lên ?ó m?t t?m thi?p c?a ?ng già Noel. T?i l?y t? trong túi ra m?nh gi?y ghi ??a ch? c?a ?ng l?o và b?t ??u ?i tìm nhà c?a ?ng ?y.

Ng?i nhà n?m trong m?t khu ph? t?i tàn. Khi t?i tìm ??n n?i, tr?i ?? t?i s?m và tuy?t v?n ?ang r?i. T?i b??c v? phía hiên nhà, rón rén ?i lên nh?ng b?c thang ?m m?c kêu cót két. T?i ??t gói th?c ?n cho mèo xu?ng , nh?n chu?ng c?a r?i v?i vàng ch?y ra xe ??... núp.

T? n?i ?n náu c?a mình, t?i nhìn th?y m?t ?ng l?o v?i vóc dáng g?y gò ?ang ch?m ch?m m? c?a. N? c??i r?ng r? trên g??ng m?t qu?t queo ??y nh?ng n?p nh?n c?a ?ng, khi nhìn th?y gói th?c ?n và ??c t?m thi?p chính là món quà Giáng sinh y ngh?a nh?t mà t?i t?ng nh?n ???c trong ??i!

-Molly Melville

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I used to have a job as a telephone operator. All you had to do was to dial 411 - and you got me. 411 provides telephone numbers whenever there's an enquiry; however, many people think, "Gee! Call 411. Information, they know everything about everything." I would get calls for, "Ya know dat girl? She lives in a brown house on dat one roa full of iris flowers? She my friend in ma class. She got brown hair." Or "Can you tell me how to make egg salad?"

Well, one day I got a call, and it was around Christmas time. I picked the phone and took my similar saying, "Directory assistance, may I help you?" There was a rather old man on the phone, and in a very lonely voice he said, "Ma'am, I need... my cat needs some food."

He sounded so helpless, but I had to disconnect him. It was against the rules to give out anything other than phone numbers, so I disconnected him.

He called back, and by some miracle, I got him again. In his frail voice, he whispered, "Ma'am, please don't hang up on me. My poor cat... she's so hungry. All I want for Christmas is for her to have some food. Please, miss... please help me."

What could I do? This poor man's voice sounded so sincere. I had to do something. I quickly asked him for his address and told him I would see what I could do. At that time, I just knew I had to do something for this poor old man and his pitiful cat. I went to my supervisor and asked if I could take the rest of the evening off. It was getting dark out, and it was starting to snow.

I left the building and went to the grocery not very far from there. Then, I bought a big bag of cat food, tied a big red ribbon on it, and attached a card from Santa. I got the old man's address out of my pocket and started to go in search of his house.

It was in a bad section of the city. When I got there, it was dark and snowing. I walked up to the porch and crept up the musty, creaky stairs. I set down the bag of cat food, rang the doorbell and ran hurriedly to my car and hid.

I watched from my shelter-car, an old thin man slowly opened the door. The bright smile on his small wrinkled face when he saw the food and read the card was the best Christmas present I ever received!

-Molly Melville

ITD Vietnam là chi nhánh t?i Vi?t Nam c?a ITD World - ??n v? chuyên ?ào t?o l?nh ??o và coaching ??t chu?n ISO 9001:2000 – v?i h?n 35 n?m kinh nghi?m ho?t ??ng trong l?nh v?c ?ào t?o và phát tri?n nhan l?c.

??ng ky nh?n b?n tin ngay ?? c?p nh?t các tin t?c m?i nh?t v? k? n?ng Coaching, L?nh ??o & Qu?n tr? nhan s? - cùng các khóa ?ào t?o m?i nh?t c?a ITD World.