Xerox Workplace Cloud and CareAR Collaborate to Showcase AI and ML Technologies

Happier clients. Higher adoption. New sales opportunities. Fewer help desk calls.

?Xerox Workplace cloud print management solution helps enhance productivity, security, and sustainability for Xerox clients, but at the same time, it can bring change to the way users interact with our multifunction printers (MFPs).

?To assist customers transitioning to MFPs and to reduce or eliminate help desk calls, the Xerox Workplace Cloud team worked with CareAR to equip them with the knowledge and information they need to get the best out of Xerox technology.

?Using the mobile-friendly CareAR Experience Builder Instruction Platform Xerox has digitized the user onboarding experience with an immersive visual instruction workflow that is plain and simple to follow. Xerox is putting this technology in the hands of their account teams and channel partners so they too can automatically generate the best instruction set through the CareAR-enabled Workplace Solutions Design Tool.

?How Does it Work:

Simply dial in a client’s deployment choices and workflows and the?CareAR Solutions Design Tool?will Generate a QR code to produce the best user instruction set, all from a range of prebuilt, free-to-use experiences created using the CareAR no-code Experience Builder application.? So when the time is right, Xerox clients can access QR codes and make them available to users to get them on their way without the need to call into a helpdesk.

?By presenting the right content, in the right context, at the right time, Xerox and its channel partners are providing a great service to their clients and empowering users to get the most value out of their print management solution

?Xerox channel partners are seeing the benefit of the standard CareAR Instruct experiences developed for Workplace Cloud and can take it one step further by investing in their own?CareAR Experience Builder?licenses which allow them to build their very own bespoke instruction set for an even more tailored experiences and applying the technology to other services they provide.? The use cases are innumerable. Let CareAR help you open up your potential.