Would you train your staff to disagree with their Boss at work?Here's why

Would you train your staff to disagree with their Boss at work?Here's why

On March 27, 1977, on the Spanish island of Tenerife, the worst aircraft catastrophe in history occurred when a KLM 747 taking off collided with a Pan Am 747 that was still on the ground.

The catastrophe was caused by a series of incidents, one of which was the captain of the KLM flight ignoring a critical warning from his co-workers in the cockpit.

The KLM captain was no inexperienced pilot; in fact, he was one of the company's most experienced pilots, as well as the head of pilot safety training and a model for several of the company's advertisements.

The captain misheard an instruction from the control tower because he was impatient to get off the ground. Despite the fact that another jet was still on the runway, which he couldn't see due to the thick fog, he believed he was cleared to take off.

Then, crucially, he ignored his co-pilot's and flight engineer's cautions and proceeded to take off down the runway, finally colliding with the second jet. A total of 583 persons were killed.

As a result, "Less experienced flight crew members were encouraged to challenge their captains when they considered anything was incorrect, and captains were trained to listen to their crew and analyze all choices in light of crew concerns," according to the report.

This is certainly a horrific case, but the lesson here is that there is a lot to be gained if:

1.Employees might express their dissatisfaction with their bosses.

2.Managers have the ability to listen to their staff.

You have to train both of these aspects in order to make sure that it becomes part of the corporate culture.

There are few reasons why a company should do this

1. You don't make/avoid mistakes

That accident may have been avoided if the KLM captain had listened to his subordinates.

How many workplace mishaps, mistakes, and errors are permitted to occur on a regular basis because employees are too afraid to argue with their supervisor or are ignored when they do?

2. You make employees feel valued

Have you ever thought of the outcome when an employee begins to feel values in his company. It goes without saying;

Productive, Dedication ,Longer employment and so on,

3.You can screen out manager or supervisors who don't listen to recommendations.

Finally, allowing employees to disagree and requiring managers to listen to and act on disagreements may help screen out managers who are pathetically incapable of acknowledging mistakes or admitting that they don't know everything.

That type of boss is common yet it has a significant negative impact on economic success.

Furthermore, when managers continue to make mistakes, it is usually left to employees to repair their mistakes and deal with the aftermath, which clearly frustrates and dissatisfies employees.

Many employers may consider the disagreement as a sign of disloyalty and disrespect. Nothing could be further from the truth, of course.

So, in my opinion, we should reverse this trend and create workplaces where employees are allowed to disagree with one another to create a better workplace and get the best result out of workloads and task assignments.

Would you train your staff to disagree with their Boss at work?

Sharafudheen Aboobakker,CCR?

?? Global Leadership and Recruitment Expert | Building World-Class Teams

2 年

#humanresources

回复

要查看或添加评论,请登录

Sharafudheen Aboobakker,CCR?的更多文章

社区洞察

其他会员也浏览了