Would You Fight for Your Job?
????♀? Szilvia Olah
Fractional Talent Management Senior Executive | Employee Experience Design | Organisational Psychologist | Two Published Books
My fav HR person threw a question to her large group of followers related to Performance Improvement Plans (PIP) and discussed it on her TikTok. She asked, "Would you fight for your job or just leave?"
There was no surprise with the answers, the majority of the people would just go. But what does it really mean? Do we need this process when it hardly ends on a positive note? What is the success rate of your PIPs? Have you got a date on it, or do we just keep doing it because we have always done it this way?
I remember in 2018 one of our senior VPs was put on PIP. I was sent to help him with his development plan. We met in the empty office early, at 7 am. He sat behind his desk in front of him, the list of performance issues. My first question was, "How do you feel about those points?"
That 40+ something year old man broke down crying and just asked, "I am done, right?" I said, nothing was done until he put up a good fight, but deep down, I knew he didn't have what that fight would require.
And this is the problem with PIPs, they immediately take your power away, disarming you from proving that you have the required performance. The question really is, "Do you want to fight for your job?" and not "Can you improve your performance?"
Whilst it may have good intentions and is legally required, this is the worst HR process. Getting fired for low performance is easier to deal with than being asked to fight for one's job.
PIP has such a bad reputation based on people's experiences. Just look at the comments I have screenshot. Where did we go wrong with this process, and what would be the alternative to it?
I would say let's prevent low performance rather than manage it. Continuous conversations around performance, keeping people on track with clear expectations, targets, and goals would allow us to eliminate this awful process. Performance management must be an ongoing process, and when somebody hasn't met overall expectations for six months in a row, it would mean an automatic dismissal. We don't need PIP if our performance is managed monthly, but it is not.
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Let's be honest, most of the time, people aren't even aware of what is required of them. They get by, and then a new manager arrives who picks up on the low performer, and there we have a PIP.
Or, there are no specific performance-related points in the PIP document, only the expression of dislike from the manager who wants to get rid of the person. One of the points on that list for the VP was, "He is not culturally aware, he started to drink water in front of others during Ramadan." When I saw this, I knew the message.
What happened to him? He has left. He bought a boat and went sailing for two years. Now has a fantastic role and is happier than ever.
The questions remain:
PS: I have yet to see a successful PIP process. We must reevaluate this and find a better solution. Millennials and Gen Z will eliminate it as they will not fight for their jobs. They will move on.
Instructional Strategist & Designer | Needs Analysis, Evaluation, Technology | Delivering effective & measurable results through learning solutions people actually enjoy
1 年I didn't know about this process when I was 19. I was a manager of a small retail chain and my boss told me they were "concerned about my performance." He gave me three goals to meet in order to save my job. 1. Have a 15%+ sales gain. 2. Be "even" on hours. (Couldn't be over or under in labor hours.) 3. Lose zero items from shoplifting. Even though these goals were pretty ridiculous, over the next four weeks, I did exactly what he asked. And I was fired. I didn't know I was being set up.
Writing is my hobby and talking is What I do for living! An absent minded professor!
1 年Alternatives are many one you pointed out yourself. And the second one I feel is a cultural diversification workshop for the organization managers before they are hired for a specific job role.
QHSE & Learning and Development ??
1 年Yes Szilvia, I particularly like your point about managing performance monthly instead of PIPs after low periods of low performance. So many companies only look at performance once a year and even then it is a formality. I think more regular performance check-ins, even if they are more informal than your standard annual appraisal, would go a long way to avoiding the PIP process. Have you found that the managing performance monthly does actually work better and keep people on target?