Would a Rose by Any Other Name Smell as Sweet? The Power of Naming in Microsoft Dynamics 365 Business Central
Ingmar Boon
Microsoft | Passionate (Business Applications) ISV Specialist | independent board member Marjory | Founder of Urbn Gardn
Shakespeare once pondered, "What's in a name? That which we call a rose by any other name would smell as sweet." In the intricate world of software and technology, naming is often overlooked, but it plays a pivotal role in the consumer's perception and the overall branding strategy. Take, for instance, Microsoft Dynamics 365 Business Central. Microsoft describes Business Central as an "all-in-one business management solution." Notice the two key words here: "Business" and "Central." Let's delve deeper into why the name is more than just a label but a representation of the product's very essence.
Business Central: More Than Just a Name
The name "Business Central" resonates with Microsoft's broader mission "to empower every person and every organization on the planet to achieve more." It indicates a centralized hub for all business activities, a single platform that allows organizations to manage their operations effectively.
"Business" signifies the software's target audience. It's not just any software; it's for businesses looking to optimize their operations and achieve better outcomes.
"Central" speaks to the idea of unification. It represents the software's capability to integrate various aspects of a business into a single, accessible, and intuitive platform.
What if We Called it BEO - Business Engine Optimization?
Drawing an analogy to SEO (Search Engine Optimization), what if Business Central had been called BEO or Business Engine Optimization? Would it still carry the same weight?
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While BEO presents an exciting nomenclature that parallels SEO, it also suggests an underlying focus solely on optimization. This could potentially narrow the perception of the platform as being merely an optimization tool, rather than a comprehensive solution that also handles aspects like customer relationship management, finances, and supply chain logistics.
The Rise of "User Central"?
In an era where customer experience reigns supreme, would a name like "User Central" be more apt? This name clearly puts the user at the center of business processes, but it might downplay the comprehensive, enterprise-level features that Business Central offers, making it sound like a consumer-level application.
Or Perhaps, Business 365?
Taking a cue from Microsoft’s own Office 365, a name like "Business 365" could emphasize the software's comprehensive nature, availability, and consistent updates. However, this could also blur the line between Microsoft's productivity tools and its more specialized ERP solution, potentially causing confusion.
Conclusion
Names are more than just labels; they're a powerful part of a product's identity and can significantly influence public perception. While "a rose by any other name would smell as sweet," its name also carries a preconceived understanding and expectation.
So whether it's Business Central, BEO, User Central, or Business 365, the name needs to encapsulate the product's features, its target audience, and its overall mission. After all, when it comes to software that aims to be an "all-in-one business management solution," every word counts.
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1 年As a marketer, it is a challenge when brand names don’t reflect how the audience would search for a product. Think CRM/CE Sales etc. someone who understands search terms should be on the naming team imo. And there should be a recognized short brand version so we can fit them into a headline within digital parameters. I too like the traction for Business Central. (I mean Microsoft Dynamics 365 Business Central!
Experienced NAV & Business Central developer
1 年They change the names because there's a team at Microsoft who have to justify their existence every so often.
Managing Director at Technology Management
1 年I worry that someone at Microsoft might decide that the name needs changing when we are starting to get the brand recognition that we were used to with Navision. Please don't change it again, I don't want to go back to the first ten minutes of every presentation being an explanation of heritage, regardless of how the name 'could better describe the product'. Microsoft are way too keen to change product names way too often in my opinion, consistency is powerful, especially in the BizApps space.
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1 年Thanks for this read - it's funny - as a VAR I was part of the team that did a lot of the naming of the licensing and product and I am very glad this is the name the product ended up as.
Microsoft Business Applications Channel Strategist. Strong, not rude. Kind, not weak. Humble, not timid. Proud, not arrogant.
1 年I like this one Ingmar Boon, nice an interesting to read, thank you.