World Kindness Day: Why Small Acts of Compassion Make a Big Difference
Jennifer Muir - FCPRA, MPACS.
For purpose Leader, Advocate and Strategic Adviser in Communication and Engagement - Social issues and public health specialist - Board Director.
Today, as we celebrate World Kindness Day (13th November), I find myself reflecting on the power of kindness, especially during life’s most difficult moments. Kindness isn’t just a fleeting action; it’s a choice, a way of seeing the world that can transform both our own lives and the lives of those around us. I’ve experienced this on a deeply personal level recently, as my siblings and I have navigated the emotional journey of our mother’s diagnosis of Alzheimers and her recent placement into permanent care. Together, we openly discussed how, amidst this challenging time, kindness would be our guiding principle. We wanted to be gentle with each other as we faced the feelings of frsutration with the system we needed to engage with and then the inevitable grief, loss, and helplessness that comes with seeing a loved one slip away into the grip of such a cruel disease. This shared commitment to kindness has helped us hold onto each other and stay focused on what truly mattered. It is a journey we are in the middle of.
When I reflect on kindness, I think of its universal roots in spiritual and community traditions that teach us compassion as a way of life. Growing up, my family wasn't focused on the overt benefits of kindness as a virtue or as a value that helps people through every circumstance. It was more an underlying value that raised its head when injustice occured or someone outside of the family circle challenged someone from within. Kindness internally was probably considered a trogan horse inside tough love.
Kindness as a core belief, which is shared across cultures and religions, holds that to care for others is to care for oneself. But the impact of kindness isn’t just philosophical; it has been extensively studied, showing clear benefits to our mental and physical health. Engaging in acts of kindness, even small ones, releases “feel-good” chemicals in the brain, like dopamine and oxytocin, which can reduce stress and improve our overall well-being. Studies show that people who practice kindness regularly have lower levels of anxiety and depression and report greater life satisfaction. I’ve seen this firsthand in my own life, and especially now, as my family comes together in the spirit of kindness to support each other and our mother.
Scientific research confirms the powerful benefits of kindness on our health, mood, and relationships. Acts of kindness trigger the release of dopamine and oxytocin, creating feelings of happiness and bonding while lowering stress and even blood pressure. Studies show that kindness reduces anxiety and depression, builds emotional resilience, and strengthens social connections. In workplaces, kind leadership fosters productivity and team cohesion, and in classrooms, kindness supports positive behaviour and academic success. Research also shows that witnessing kindness inspires others to act kindly, creating a ripple effect that benefits entire communities. Simply put, kindness isn’t just good for the soul; it’s scientifically proven to enhance our lives and those around us.
One of the things I find powerful about kindness is its ability to strengthen relationships, especially during difficult times. As my siblings and our partners have moved through this emotional experience, small gestures of patience and understanding have brought us closer, helping us navigate a journey that would otherwise feel lonely. Kindness builds trust, and in our case, it has given us the courage to express our vulnerabilities and fears without judgment. In the broader scope of life, kindness can do this for all relationships—it helps us see each other more fully, allowing our connections to deepen in ways that create lasting bonds.
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Kindness also plays a transformative role in leadership, something I’ve noticed in those I admire. Kind leaders create environments where people feel valued and respected, and this dynamic encourages teams to be more collaborative and innovative. When people feel safe, they are more likely to share ideas and take creative risks, which benefits everyone involved. Studies consistently show that workplaces with kind, empathetic leadership are more productive and have higher employee satisfaction. I’ve taken this lesson to heart, especially now, as I look for ways to bring that same spirit of kindness into my own daily interactions, whether at work or in my personal life.
What moves me most, though, is the impact kindness has on young people. Teaching children and teenagers to be kind is a gift that equips them to form strong relationships and face life’s challenges with resilience. In classrooms where kindness is emphasised, research shows fewer behavioural issues and greater academic achievement because students feel supported and valued. This gives me hope for a future where kindness continues to shape communities in positive ways. Seeing kindness foster such growth in children reminds me that we all benefit from nurturing this quality, no matter our age.
Kindness doesn’t require grand gestures. Sometimes, the smallest acts—acknowleding that a person is having a tough day, offering a compliment, or truly listening—have the most profound impact. Even on tough days, I’ve found that reaching out to support someone else often lifts my own spirits, creating a cycle of positivity. As my family and I care for each other through this difficult time, I’m reminded that kindness can be a stabilising force, one that carries us when we feel we can’t go on. We are lucky to have the amazing team caring for Mum role model kindness while undertaking their difficult caring roles. It ehlps slow you down, switch from what ever is going on your world and focus on what they need for Mum.
On this World Kindness Day, I’m deeply grateful for the opportunity to honour kindness as a way of life. Every kind act, no matter how small, brings us closer to a world where compassion is the norm, where we lift each other up, and where we find joy in caring for others. By choosing to be kind, especially when it’s hard, we make our lives, and the lives of those around us, a little brighter and stronger.