A World-Class Experience

1. This Week's Hot Tip:

Again, I am claiming a big year for all of my coaches and consultants in my network! It is important that as you scale your clients continue to have a world-class experience while working with you.?They want results, but they also want to feel loved, supported, and heard.?Consider these few tips to create that world-class experience:

• Get to know them.?Make time to truly understand and meet them where they are at.
• Make it easy to work with you. Making meetings recurring, documents easy to locate and any admin super simple.
• Be an accountability cheerleader. Hold your clients to a high standard and celebrate their wins. I even celebrate the process with my clients.

For more thoughts, give a gander at this week’s live stream.

2: Reading Recommendation: 53 Grants, Loans and Programs to Benefit Your Small Business.

3. Event Recommendation:

If you are looking to uplevel your finances and your strategies around wealth building, you must attend Audrey Godwin 's 2-Day Intensive – Position 4 Profit on January 26th and 27th. ?This program will cover the following areas to help you align your money and your values.

• Get guidance to evaluate and update mindsets and motivations for your finances.
• Have an actual financial plan specific to your life in this season.
• Have your calendar and cash flow in sync.
• Be able to confidently say YES! to values-aligned, priorities-driven decisions.
• Be able to confidently say NO! unapologetically.
• Be equipped to clearly and confidently discuss your financial goals with your financial advisors.

Grab your ticket here. Use the code P4P100 for $100 off.

4. Quote:

"Happy customers are your biggest advocates and can become your most successful sales team." - Lisa Masiello author, advocate & entrepreneur?

5. Ask Keita:

Q. Hey, Keita! I have a client that is asking me for support that is outside of our coaching agreement.?How can I tactfully push back without damaging our relationship?

?A: ?I recommend gently reminding them of the nature of your relationship while being a resource. For example, if they are looking for social media management, I connect them with one of my friends that has an agency for a consult. I push back but have a solution at the ready. I hope that helps.

If you are feeling stuck in your business, I am extended an invite to have a brainstorming session with me. Book some time here.