Workplace Trends Copenhagen: People, Place, Performance

Workplace Trends Copenhagen: People, Place, Performance

Conference: Thursday 19 September 2019, 09:30 – 16:30, + Drinks Social

We’re delighted to return to Copenhagen this September. Our themes revolve around Engagement, Future Office, Productivity, Activity Based Working, Benchmarking and Health & Wellbeing. For full details and registration visit our conference website.

Our programme includes these fantastic sessions, and the whole day is completed by an informal drinks social.

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From user-needs to construction: how Olympic House became a reality

Nicolas Rogemond, International Olympic Committee, and S?ren Nersting, 3XN

From Day 1, the HQ of the International Olympic Committee, Olympic House in Lausanne, has been positioned not only as a construction project but as a transformation project by the IOC. Thus, a user centric approach was implemented to define the needs which were the basis for the international architecture competition launched by the IOC. Danish architecture firm 3XN was the one selected by the IOC to design and build Olympic House, in a consortium with local swiss architect Itten+Brechbühl. After a 7-year process, Olympic House was inaugurated on 23 June 2019. Nicolas Rogemond (IOC) and S?ren Nersting (3XN) will present how they have collaborated to make sure the user needs were translated in the architecture of Olympic House. (Image courtesy of IOC/Adam Mork.)

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Let’s explore the workplace! Improving work processes at Arla Foods

Eva Bjerrum, The Alexandra Institute

At the Alexandra Institute we have developed a set of tools to help understand and communicate what’s going on in the workplace. Through observations and interviews we have studied the everyday life in different office settings: where do people interact, how do they meet, how do they use different types of technologies and what are their attitudes towards work and space.

In 2018 we completed a large investigation of work processes and the use of space in Danish company Arla Foods. During a period of 4 months we conducted observations, carried out interviews and recorded different types of registrations. Based on this empirical work we conducted a qualitative analysis that resulted in a set of themes which were an eyeopener for the company and gave them new insights that enabled them to make a unique connection between this ethnographic analysis and the architectural solutions and possibilities

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Workplace – Powered by Human Experience

Tom Carroll, Head of EMEA Corporate Research & Strategy, JLL

A place of work is more than just a property. It is an evolving eco system that help people, organizations, systems and processes fit together. Work is where we form a lot of our relationships and it’s the foundation of our social interactions. A sense of belonging within the workplace is what connects us to our work as well as to our colleagues.

We found 15 elements aligned against three key priorities, Engagement, Empowerment and Fulfilment, that are vital for creating a workplace experience to enable humans to thrive. A lot of these elements naturally focus on building features, but not all. There are other workplace factors such as human leadership, healthy collisions, fun, rituals, financial wellness, corporate philanthropy, learning, choice, which all contribute to creating a place of work. This session will take you through a discovery path to explore the human experience model we co-created with 40 clients, nourished by a survey of 7000 employees.

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Activity Based Working: Make space for your brain at work

Lene Becker, LAIKA

Lene firmly believes that ABW is something you do for people, not to people. The idea of continuously searching for uninterrupted productivity hours in a row is an illusion. Your brain simply cannot deliver on it. But it will thrive if you understand people’s rhythm of a day and ensure the right space is available for all the needs of their brain.

Concrete examples will be given of play rooms or playful meetings, focus space, strategically well-placed common space, or how to incorporate retreat and room for movement in both space and company culture.

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Making Top Management KPI’s Measurable

Kadir ünver, SIGNAL Benchmark

With a main focus on defining measurable Top Management KPI’s, Kadir’s presentation will shed a light on how to baseline your organisation in order to identify the organisational gap between the current and the desired state. Kadir will explain how to identify and comprehend future employee needs, and how do the best to future proof a workplace. He will also clarify how to examine data and formulate a curated experience strategy, to attract and retain talent and enhance productivity. __________________________________________________________________________

Next-Generation Workplace Design

Nicola Gillen, AECOM

The office is dead. Long live the office. Despite decades of predictions that the office is on the verge of extinction, it is surviving and thriving. Of course things are changing. And changing fast. Digital technologies are transforming not only the work we do, but also the ways our workplaces are designed, built and operated. Automation and AI mean that some jobs will no longer exist whilst others will be created.

But the very essence of the workplace — human interaction and collaboration, remains as necessary as ever. In fact, it is the human focus that is driving this new age, with four generations now in the workplace together for the first time.

Taking an interdisciplinary approach, Nicola’s recently RIBA-published book of the same title discusses the impacts of these changes on the future of work and workplace. The latest technologies are also explored from voice and digital twins, to new materials such as graphene and battery-powered buildings.

Nicola looks at what this means for the design process, the role of the architect and physical place itself in the future, and provides a practical guide to help architects, designers, developers, clients and occupiers create office spaces that promote wellbeing, innovation and growth.

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What Makes A Perfect Workplace?

Nigel Oseland, Workplace Unlimited

The debate on open plan versus enclosed offices rages on, but it’s not a simple matter of Good or Bad.

Office occupants clearly have different workplace preferences from the wide range of design solutions that are available. We need to understand what drives these individual preferences. Is it factors like personality, personalisation, flexibility, sense of belonging and familiarity that affect where people prefer to work? Or is there more to it?

Nigel will present the results of recent research conducted by Workplace Trends and Herman Miller, combined with his psychological insights to shed light on the ever-contraversal office layout debate.

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The Campus of the Future

Sam Sahni and Dean Rikanovic, Unispace

Woodside HQ in Perth, Australia is the smartest workplace in the world, where humanity meets technology to enhance capability and creativity. A smart campus with advanced technological capabilities, Woodside HQ enables a connected, dynamic and energised experience. At 680,000 sqft, the 4 buildings of this campus are leading standards of sustainability and wellbeing all while introducing Artificial Intelligence capabilities to assist the community. Designed as a destination workplace, this campus of the future is a connected ecosystem that enables flow, collaboration and spurs innovation.

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Here and Now: Using our experience-sampling app to measure knowledge workers’ productivity

Iva Kleinová, HB Reavis

Measuring productivity of knowledge workers, who may not have measurable work outputs, is difficult. Perceived productivity seems to be a viable proxy for understanding environmental effects on productivity. HB Reavis developed and tested an experience-sampling application to measure the productivity of their employees in Bratislava, Slovakia and London.

They measured how productivity relates to space and type of activity as the company moved from traditional closed offices to activity-based spaces. The most frequently performed activity – individual work – was most productive during home office, while even informal spaces outperformed current hot desks. Iva will discuss the interpretation and use of the results and methods for workspace consulting and value-based discussions with workspace tenants, and consider further research and application.

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Conference Moderator

Mark Catchlove, HM Insight Group, Herman Miller

Mark has been employed in the office interiors industry for over 30 years, working on projects with many leading public and private organisations.

Mark is responsible for sharing Herman Miller’s Insights into the latest thinking in workplace design and related issues. An engaging and knowledgable speaker, he has delivered more than 400 seminars around the world.

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Drinks Social

As with all our events, everyone is welcomed to an informal Drinks Social immediately after the conference close. Here, the discussion continues, and you can catch up with old friends and make new connections.

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For all details on this event, please visit https://workplacetrends.co/workplace-trends-copenhagen-2/

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