Workplace Investigation: The Good, The Bad & The Ugly

Workplace investigations are often seen as the best (and only) way to deal with sensitive employment matters. This has led to some businesses adopting a “when in doubt – investigate” approach, costing employers many hours in emotionally fatiguing, workplace disruptive, and moral-sapping workplace investigations.

While there are no doubt situations in which investigations should, and indeed must, be undertaken, employers may be well-advised to pause, take a step back, and consider all the options before going full throttle into a workplace investigation. As the Australian Human Rights Commission rightfully points out “[t]here is recognition an investigation is not always the best option”. This echoes our experience that, generally, other options exist.

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