Workplace Conflicts

Having uncomfortable conversations at work is never easy, whether it’s with subordinates or Managers. This is especially true for people who are afraid of conflict and would do anything possible to avoid it. However, avoiding difficult conversations can actually lead to dysfunction and lack of performance, which can ultimately have a negative impact on a team and the business as a whole.

A major study found that employees spend an average 2.8 hours a week dealing with conflict, which amounts to roughly $359 billion in workforce costs.

Instead of avoiding difficult conversations, find the way with courage to start confronting people in a constructive way, with skill and empathy that leads to a Win : Win Situation

?? "The most common scary conversations are the ones around performance and Financials," . In Life we should understand to STOP ?? comparison with each others. This is trigger point that leads to huge conflict in the team and organization overall. Every individual is unique in their own way and have behavior and talent based on their background, Way of thinking and experience , expertise. It is not fair enough to have a comparison with each other's life and create a toxic atmosphere both for personal and professional life.

? Lets see some research facts which will put some light on the impacts of these conflicts :

When Stakes Are High (McGraw-Hill Education, 2011), conducted in September. Other head-in-the-sand tactics included: 

?? Considering quitting or taking a different job (37 percent).

?? Dancing around the topic when speaking with the other party (37 percent).

?? Resigning (11 percent). 

?? Some called in sick (5.9 percent) to delay the conversation or

?? Transferred the other person to work elsewhere within the company (1.85 percent). 

?? Few key considerations or approach that can help eliminate the conflict would be :

??Think from other Person's Perspective : Step into the other person's shoes to see where they come from. What factors could be driving them to act/say/do things the way they are doing? and what is the root cause for the issue.

??Stick To The Facts : Always speak based on facts of the conflict then next would be to identify and take responsibility for your part in the situation.

??Be Objective : Keep the conversation focused objectively, and share both insights and opportunities to improve for betterment and avoid any future conflicts or issues

??Share facts, not conclusions : Not only may your conclusions be wrong, but they may also cause the other person to be defensive. 

??Respect Others : Ask for the other person's viewpoint, and treat him or her equally and with respect. 

??Don't Take It Personally : Aim to find the "truth" of the matter and to have the conversation from that place instead.

??Make Agreements :Approach the conversation with curiosity rather than judgment.Shift toward making agreements instead of expectations for greater clarity and intention moving forward.

?? Conclusion : #Bharathspeaks

Respect the perspective of everyone and listen carefully before coming into conclusions with half baked truth. Understand the fact that every problem there will be a solution provided we take time to analyse the situation thoroughly and explore the better fit solution by thinking in both the ways : Self Perception and Other world view. Alignment is the key which will avoid future conflicts.

Peace is not absence of conflict, it is the ability to handle conflict by peaceful means.

-Ronald Reagan