Working from Home & Zoom
Mike Dance, CEO, Brookside - Telephony, Contact Centers, Video Collaboration, & Network Connectivity Solutions

Working from Home & Zoom

As all kinds of companies and organizations begin to send their employees home, most are beginning to realize they’re not properly equipped to handle having large portion of their workforce to begin work remotely. From now on.

While video calls are obviously not the same as face-to-face conversations, most of the same tasks can be accomplished remotely. Video calls will quickly become "second nature," but workers have to embrace them and give them the same attention and enthusiasm as traditional meetings. 

The biggest challenge is a lack of preparedness so they are scrambling to prepare for the work from home situation for most if not all of their employees.

They are dealing with issues related to their VPN, or virtual private network, capacity being overwhelmed, and what types of virtual desktop offerings they should use.

Forget about which collaboration solution to use, it’s how to keep the business information and access secure. A lot of companies are hurrying to configure solutions like Zoom or modify existing solutions like Microsoft Teams and Slack to give the users the collaboration tools to allow them to work from home securely.

To get the most out of a video meeting, you have to really commit to being in the meeting and participating as you would at any other meeting. Enabling video is key so that you're forced to pay attention, and other can pick up on visual clues that would otherwise be lost.

Zoom makes it easy on everyone with an easy to deploy solution built around and easy to use app that works on any device, anywhere and has HD video and HD audio which is huge.

Zoom is #1 in this space with an easy to deploy and manage video solution that can also be your business phone reducing complexity and making it easy on the users.

Zoom has its own library of webinars that helps get companies up to speed on how to use the service and what it needs to get ready to implement it.

Zoom Help Center Set-up & Configuration

If you expect to be working from home soon, I can help you with everything from testing your internet speed and making sure you have the right app that fits your needs to remotely connect to your company’s network.

Brookside helps companies with telephony, contact centers, video collaboration solutions as well as high speed reliable & secure internet access from 200+ providers - including Mitel (UCaaS), Zoom (VCaaS), Talkdesk (CCaaS) and carriers like AT&T, Grande, Spectrum, and more.

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For more information, go to www.BrooksideUS.com and/or let me know if I can help you find the best path to the cloud. Mike Dance [email protected]



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