Working from Home: Finding Connection in a Camera-Off World
Nathan Deluao
Simplifying Complexity | Transforming SAP Landscapes into Growth Engines
There was a time when I stood nervously in front of a small group of colleagues, heart pounding, palms sweating, words threatening to escape me. It was my first speech at the Toastmasters club that our generous oil and gas company had established right within our office walls. Encouraged to step out of our comfort zones during working hours, we gathered to conquer the universal fear of public speaking. Those sessions were a gift—a beacon of growth in the midst of spreadsheets and drilling reports.
I remember the warmth of the room, the reassuring nods from peers, the way laughter eased the tension as we stumbled and soared through our speeches. We learned not just to speak, but to connect—to transform fear into courage, and anxiety into captivating narratives. I miss those days, the tangible energy of shared space and the immediacy of human reactions.
Fast forward to today, and my audience has shrunk from a roomful of engaged faces to a handful of disembodied voices on a conference call. Working fully from home, my meetings are audio-only affairs, integrated seamlessly—and sometimes haphazardly—into the rhythms of daily life. I dial in while walking, while waiting to pick up the kids, or while attempting to coax pandesal dough into rising. The once-in-a-blue-moon video call feels almost archaic, a nod to a time when we all made the effort to be seen.
In this new landscape, I’ve found myself pondering: How do we communicate effectively when we're no longer physically present? When our colleagues form impressions based on voices filtered through headphones, without the aid of eye contact or body language? It feels a bit like being a radio host, broadcasting into the void, hoping our messages land as intended.
Embracing the Power of Voice
Without visual cues, our voices carry the full weight of our communication. I’ve learned to pay attention to tone, pacing, and inflection—tools that can convey enthusiasm, concern, or decisiveness. It's about painting pictures with words, much like we did in those Toastmasters speeches, but now the canvas is purely auditory.
I recall a time when a simple change in my tone transformed a routine project update into an engaging dialogue. By injecting a bit of storytelling—a lesson from my public speaking days—I was able to capture attention and inspire collaboration, even without visual engagement.
Creating Presence Without Being Present
Building connections in a camera-off world requires intentionality. Small gestures, like starting a meeting with a genuine check-in, can bridge the distance. "How's the weather where you are?" or "Did anyone else struggle to get their kids out the door this morning?" These snippets of shared experience remind us that we're all navigating similar challenges.
I’ve started to embrace the moments of background noise—the dog barking, a child's laughter—as opportunities rather than distractions. They add texture to our interactions, humanizing the disembodied voices. In a way, they bring back a slice of the camaraderie we had in the office or at Toastmasters, where life and work coexisted in the same space.
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Listening as an Art Form
Active listening has become more crucial than ever. Without visual feedback, affirmations like "I see," "That's a great point," or even a well-timed chuckle can reassure the speaker that they're heard and valued. It’s a skill honed in those early public speaking days—where giving and receiving feedback was part of the process—and it remains invaluable in our virtual interactions.
Setting Boundaries and Expectations
Integrating work calls into daily life offers flexibility but can blur the lines between professional and personal time. I've found that setting clear boundaries helps. Letting colleagues know that I'll be on audio-only while on a walk, for instance, sets the expectation and allows me to be fully present in both activities.
Rediscovering Connection
While I miss the tangible connections of the past, I've come to appreciate the new ways we can foster relationships. It requires a bit more effort—a conscious choice to infuse warmth and authenticity into our voices, to actively engage in listening, and to find common ground in shared experiences, even when miles apart.
The lessons from my Toastmasters days are still relevant. It's about adapting those principles to our current reality. We may not be standing in front of a room, but we're still sharing stories, ideas, and pieces of ourselves. And perhaps, in focusing on the nuances of voice and the art of listening, we’re honing skills that were always there, just waiting to be rediscovered.
Closing Thoughts
In this camera-off, work-from-home world, connection is still possible—it just looks and feels a bit different. By embracing the power of our voices, being intentional in our interactions, and drawing on the foundational skills of effective communication, we can bridge the gaps that technology presents.
I invite you to share your experiences. How have you navigated the challenges of virtual communication? What strategies have you found effective in connecting with others when the camera is off? Let's continue the conversation and learn from one another as we adapt to this evolving landscape.
Passionate about life and work. Family man. Business Leader for SME at SAP. God’s Servant. Advocate. Ally.
3 个月Thanks for the wonderful insights, Nathan! I agree! In a camera-off WFH set-up, we should deliberately find a way to still connect with each other and humanize the entire experience. That way we can be as productive as the onsite work or better yet, even more productivre than the f2f meetings.