Working in a BPO: List of All The Pros and Cons For Working In a BPO
Working in a BPO or as many call it, a call centre can actually be a lot of fun and games with a lot of intensive training and a lot of skills.
But honestly, the thought of working in a BPO is not so famous within people of India. But keeping all those orthodox opinions aside, let’s just focus on working here in the first place.
If you are looking to work in BPO know that everything has its own set of pros and cons and this is no exceptions. Let’s see what are they?
Pros For Working In a BPO
1. Pay
The money you can earn through this job is actually quite great. Unlike the common facts, call center employees are actually capable of making a fortune through this.
Considering the intensive training one receives in the beginning, there is no other way but upwards to go in this job. And it has proper promotions if you work long enough for increments.
2. Incentives
There are other benefits too such as if you work extra hours, you may get extra money. A lot of companies have started to give a great health insurance for you and your family at low costs too.
Plus, if your working hours are a little weird, they provide you with commuting services too like cabs or shuttle.
3. Flexibility
If working at a BPO is a secondary thing in your life and there is something else you are doing too such as college or some other course, you can arrange your shifts accordingly.
People who aren’t getting the jobs they studied for can also apply here considering BPO’s focus on your work efficiency and not marks.
4. Age Diversity
Literally anyone can do this job if one has a fluency in English and a will to work hard. Although they’d prefer to hire a graduate, there is no ban for the undergraduates.
If you are not happy with your pocket money and would like to make some extra bucks, then you can always get a job in a call center.
5. International Visits
Now this is something pretty cool. Quite a lot of call centers or BPO’s in India are of international companies and there are possibilities where some of the employs, mostly the best ones are given a chance to visit international locations.
6. Promotions
Unlike other jobs promotions in BPO’s is really easy and quick. Many new joiners are promoted to Team Leads within six to eight months and also get a decent package along with it.
7. Communication Skills
Its true that a person can improve there communication skills in writing and speaking. When you talk to foreign clients your English improves tremendously and you become better and much more confident while speaking.
8. Diversity of Work
People think BPO’s only consists of calling which is really tiresome and hectic.
To tell you the truth there are varieties in BPO’s too such as chatting, drafting emails, inbound calling etc. You can choose according to your needs and preferences.