?? WORKFORCE TECH-SAVVY RESKILLING 2022+ (3 Practices and 3 Components)

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?? WORKFORCE TECH-SAVVY RESKILLING: 3 Practices and 3 Components {Infographic}

??? Is your business tech-savvy? As you DigiTransform (DX) -- which you must! -- effective tech-oriented training is needed to ensure positive outcomes.

??? There are 3 Practices and 3 Components to the training.

?? 3 COURSE PRACTICES

??? 1. Tech-Ready Candidates

Choose the right employees to engage in tech-oriented reskilling:

• Who exhibit technology engagement
• Who express need or motivation for tech-oriented training
• Prioritize aptitude (and attitude) over experience

??? 2. Appropriate Programs

Select or create programs with essential elements needed for successful outcomes.

• Enable opportunities for community building
• Provide reference resources for use post-training
• Incorporate feedback using appropriate learning assessments

??? 3. Post-Training Support

Support employees to use skills learned post-training.

• Ensure tech availability for those attending training
• Offer the needed time to apply insights from training
• Protect against skill decay with designated time for refreshers
• Couple training with related experience requirements

?? 3 COURSE COMPONENTS

??? 1. Step-by-Step Instructions on how to use the systems, plus necessary new skills, concepts, and processes.

??? 2. Functional Transferable Team Skills, such as general technical, communication, or leadership knowledge and skills that are transferable across job roles.

??? 3. Contextual Knowledge, specific to a particular context or problem.

?? CENTRAL CORE

??? Overall, the core objectives of reskilling today are:

• CULTURE of Employee Experience (EX)
• VALUE created by Customer Experience (CX)
• PURPOSE of overall DigiTransform (DX)

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Source: Content much Adapted and Modified from Link; Diagram is mine. https://www.businessofgovernment.org/sites/default/files/Reskilling%20the%20Workforce%20with%20Technology-Oriented%20Training.pdf

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