Workforce challenges limit the ability of leaders to
achieve Business goals
2023 Executive Survey - CERIDIAN August 2023

Workforce challenges limit the ability of leaders to achieve Business goals


??Many leaders today feel confident about the future but...

Workforce challenges will limit ability of Leaders to achieve business goals in the next year. Internal mobility, for one, is on the rise. The majority of executives believed that internal recruitment has increased due to the effects of the pandemic and therefore could be a magic solution against the labor shortage, according to a new interesting research published by Ceridian in partnership with Hanover Research using data from an online survey of 2,020 leaders who are director level or higher in their organizations, across 6 countries and work for companies with 1,000 or more employees.


??Researchers noticed also that majority of leaders said:

  • internal mobility has increased in their organization because of pandemic effects
  • Their organization uses skills-based hiring often or very often
  • Their organization uses contingent workers
  • reported AI use in their organization to replace repetitive tasks

?Workforce Challenges threaten Business goals


Workforce Challenges

Researchers found that nearly all leaders (92%) saying workforce challenges will limit their ability to achieve business goals in the next year.

Some of these workforce challenges are listed below:

??Employee Engagement and retention

??Labor and Skills shortages

??Increasing compliance and regulatory complexity

??Rising labor costs

??Employee Burnout

??Outdated Technology

?? When researchers compared their results with previous research from 3 years ago now, the same challenges were there and some even made progress.

?Internal Mobility a solution against Labor Shortages


List of internal Career Opportunities

Researchers noticed that Promotions land as the top of the list of internal career opportunities which are offered within all organization.


Internal Mobility by region

Researchers noticed that Promotions increases to 60% in US and 52% in the UK, but leaders in those countries also report more robust internal opportunities.

?? Researchers noticed that leaders are largely stuck on the upward movement of employees, suggesting that the increased internal mobility they reported is not supporting their need to move faster and develop talent in new ways.


?Skills deficit is real List of !

List of Skills gap


Researchers noticed that majority of Leaders said their organization is currently lacking at least one skill type.

The top skills leaders reported as deficient are:

1?? Specialized technical skills (42%)

2?? Industry-specific skills (42%)

3??Creative skills (39%)

Researchers noticed that there is regional differences for skills gap.

in Canada, creative skills take the top spot while US respondents said industry-specific skills are most lacking.

This could stem from differing availability of training and education across regions, or even cultural differences in the skills and work people choose to pursue.

?? Researchers highlight that skills often take time to build, so organizations must think a few years ahead and build up-and re-skilling strategies now for the future.

?? Finally researchers recommend below actions to organizations to get

started optimizing today’s boundless workforce for future success:

1?? Simplify internal mobility

  • Enable recruiters to identify internal talent for open roles more easily and quickly, based on available skills and employee interests, with the help of technology.
  • Ensure employees understand the career advancement options your organization offers and that it doesn’t have to involve climbing the corporate ladder.
  • Empower your people through personalized user experiences that allow them to build meaningful career paths so they don't look elsewhere for growth.

2?? Make learning and development strategic

  • Unlock your people’s potential with continuous, broad, and personalized opportunities for learning and development.
  • Provide an actionable plan for employees to stay current with their skills and develop new skills in lockstep with shifting market demands.
  • Help employees build skills in a range of directions so they are prepared to fill vacancies across a variety of roles.

3?? Optimize use of contingent workers

  • Ensure contingent workers are part of a broader extended workforce talent strategy for greater value.
  • Use a talent marketplace to more easily find and onboard contingent workers with the skills your organization needs.
  • Attract better talent by offering on-demand pay, giving workers the option to get paid after every shift.

4?? Drive sustained ROI

  • Adopt technologies that can scale with your business to attain quantifiable value in an uncertain and rapidly changing world.
  • Invest in a workforce platform that leverages AI to streamline recruitment, identify challenges, and surface opportunities to employees around career growth, upskilling, and reskilling.
  • Implement an all-in-one system that allows you to leverage a global HR ecosystem, providing visibility and insights into your full-time, part-time, and extended workforce.

Thank you ?? Ceridian researchers team for these insightful findings:

Susan Tohyama Leagh Turner David Ossip

Dave Ulrich ?George Kemish LLM MCMI MIC MIoL

?? Follow me on?LinkedIn , and click the ?? at the top of my profile page to stay on top of the latest on new best?HR, People Analytics, Human Capital and Future of Work research, become more effective in your HR function and support your business, and join the conversation on my posts.

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#workforce #laborshortage #internalmobility #skills

Alexander Alonso, PhD SHRM-SCP

Chief Data & Analytics Officer

1 年

While competitive compensation and a positive company culture remain vital, it's crucial to adapt to the evolving workforce landscape. Strengthening employer branding, aligning with skills-based hiring, exploring remote work, simplifying internal mobility, and considering mentorship programs and internships all present unique opportunities. SHRM Foundation is actually a really great resource for developing talent initiatives: https://www.shrm.org/foundation/Pages/default.aspx

Tanguy Dulac

CEO & Founder of PeopleCentriX | Editor-in-Chief WeAreHuman | University Lecturer on People Strategy, People Sustainability & People Analytics | PhD in Behavioural Sciences, LSE

1 年

Great insight for my daily practice - thanks for sharing Nicolas BEHBAHANI. It prompts essential questions for business leaders to consider: (1) Is your organisation currently facing any of these challenges? (2) If so, what concrete measures is your company taking, or should it be taking, to effectively mitigate these risks or address these issues? Fascinatingly, a mere 8% of companies report not encountering any of these six challenges. It piques my curiosity to learn more about these exceptional companies and understand the specific workforce challenges they are facing - not mentioned in this list!

回复
David McLean

LinkedIn Top Voices in Company Culture USA & Canada I Executive Advisor | HR Leader (CHRO) | Leadership Coach | Talent Strategy | Change Leadership | Innovation Culture | Healthcare | Higher Education

1 年
Al Dea

Helping Organizations Develop Their Leaders - Leadership Facilitator, Keynote Speaker, Podcast Host

1 年

Nicolas BEHBAHANI Thanks for sharing. Important reminder that the foundation of business still very much involves people, and investing policies and initiatives that put this at the center can help solve some of these challenges

Drew Fortin

Founder & CEO @ Lever Talent | Host of The Lever Show | Helping leaders develop talent strategies that leverage a tech-empowered future.

1 年

Thanks for sharing this research, Nicolas. Internal mobility is one of the most telling signals of talent strategy maturity. You want people to want to stay as long as they can, even if they outgrow their current job. The goal is to have your workplace viewed as a safe place to try new things and learn. L&D is critical to internal mobility. This means we must covet native human abilities like personality, cognitive ability, subjective decision-making skills, and creativity more than we value technical skills in candidates and promotion-eligible employees. Focus on human abilities first, and then create standardized programs to train for industry, technical, and leadership skills based on potential internal career paths. Products like The Predictive Index allow you to set behavioral and cognitive job benchmarks for all roles. PI has a nice "Find Other Candidates" feature that can give you insight into who inside the company is a potential fit. If you lean into promoting those with behavioral/cognitive fit with the idea that you can train them, your internal mobility programs will thrive. Companies that nail this and who also have an amazing culture aligned with their mission, vision, & values won't experience a labor shortage.

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