WORDS ON CUSTOMER PSYCHOLOGY & COMMUNICATION
FOR CUSTOMER SERVICE AGENTS AND BUSINESS OWNERS
Dear All,
Understanding customers and being able to have a meaningful communication with them is the key to building a strong business relationship in any industry/market.
Corporates the world over would pay anything to lay their hands on data that tells them what their customers want, feel or need etc.
Today, I would like to touch on the essence of communication with customers in context to 'customer psychology' that could make or break business relationships!
Kindly click on the eBook & on the website go to the tab 'eBooks'.
Your comments, ideas, views or suggestions are all welcome & appreciated.
Thank you for your time & attention.
Mak,
Make A Difference FZE
Cell: 00971 56 6449 332
Email: [email protected]