WORDS ON CUSTOMER PSYCHOLOGY & COMMUNICATION

WORDS ON CUSTOMER PSYCHOLOGY & COMMUNICATION

FOR CUSTOMER SERVICE AGENTS AND BUSINESS OWNERS

Dear All,

Understanding customers and being able to have a meaningful communication with them is the key to building a strong business relationship in any industry/market.

Corporates the world over would pay anything to lay their hands on data that tells them what their customers want, feel or need etc.

Today, I would like to touch on the essence of communication with customers in context to 'customer psychology' that could make or break business relationships!

Kindly click on the eBook & on the website go to the tab 'eBooks'.

Your comments, ideas, views or suggestions are all welcome & appreciated.

Thank you for your time & attention.

Mak,

Make A Difference FZE

Cell: 00971 56 6449 332

Email: [email protected]

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