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WORD OF ENCOURAGEMENT

Daisy Mboya

Customer Service Specialist | Customer Support| Expert in Fintech, Gaming, Energy & Pet Industries | Driving Customer Satisfaction (80%) & Loyalty | Specializing in Relationship Management & Issue Resolution |

发布日期: 2024年9月18日

??I will not be discussing customer service today. I am here to support us all.

??That situation that has caused your self-esteem to plummet to zero, that thing that is weighing you down, and that seemingly unsolvable issue—they will all eventually disappear.

??I am not merely chatting because I enjoy it; rather, I am speaking from experience.

??Surround yourself with positive things and positive people; in other words, create a positive atmosphere.

??I am sending virtual hugs to anyone going through something difficult.

??Have an excellent day ??.

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社区洞察

Sales Coaching

What are the best practices for using emotional intelligence to resolve conflicts with customers?
Business Networking

How can you use liking to build strong relationships with clients?
Customer Service

What do you do if your confidence is wavering when dealing with customers?
Mechanics

What do you do if a customer is upset and needs emotional support?
De-escalation

How can you communicate with customers without making them feel judged?
Customer Service

How can you improve phone greeting feedback?
Customer Service

How can you use positive body language to convey empathy and professionalism over the phone?
Phone Etiquette

What are some tips for maintaining composure when dealing with angry or rude callers?
Phone Etiquette

What's the best way to end a call politely and leave a positive impression?
Call Center Administration

How can you incorporate humor into customer interactions in call centers?

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社区洞察

其他会员也浏览了

Watch Your Language!

You won't get the deal, if you don't get your buyer (The unfair advantage of learning your people)

Unique Ideas to Get Past the Gatekeeper

Phone Phobia - ever heard of it?

How to Make Your Voice Matter (and Stop Feeling Invisible)

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How My Work Made Me a Better Dad

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Strategies for Difficult Conversations – Part I