Wipro Careers | Any Graduates Degree | 0 – 7 yrs

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations.

Wipro Careers Opportunities for Graduate Fresher, Entry Level, Mid Level and Experienced Professionals in various domain such as Technology, Engineering, Finance, Digital, Marketing, sales, Operations and many more

Careers Opportunities for Graduate Entry Level 2024

Customer Service Representative – India

Job Description:

Customer Service through calls, Chats & emails

Ensure timely and accurate service delivery at defined productivity levels

Build client & domain knowledge to be able to deliver a resolution on the first conversation

Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort

Maintain Internal & Client level delivery quality on calls, chats & email conversations

Adhere to Customer Service Attendance & Accountability policies

Execute issue /query resolution and ensure proper documentation & follow-up

Identify, share and support operational improvement

Qualifications:

Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)

Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience

Good communication skills, client centricity, flexibility, openness to learning, comfortable with US shifts

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For more details information Wipro Graduate Careers to apply, Click here!