Winning the Game of Efficiency
How SpendConsole and SAP Business Network Transformed Supplier Invoice and Payments for TAFE New South Wales
Introduction: In the world of TAFE New South Wales, running their vast operations smoothly was like playing a team sport. They had a diverse range of courses, a network of colleges, and a multitude of suppliers to manage. Just like in a sports game, efficient teamwork was crucial. But TAFE NSW faced a challenge - their supplier invoice and payment processes were not performing at their best. It was time for TAFE NSW to transform its game plan and bring in the ultimate power duo - SpendConsole and SAP Business Network.
The Opening Kick-off: As the largest training and vocational education provider in Australia, TAFE NSW had an extensive supplier base, spending over $400 million annually on goods and services. They implemented SAP Business Network and Ariba solutions, aiming to streamline their Source to Pay processes. While these solutions were successful to a certain extent, nearly 45% of their invoices were still coming in through email, causing inefficiencies and poor user experience. It was the equivalent of fumbling the ball right at the start of the game.
Enter SpendConsole and SAP Business Network - The Dream Team: To solve this challenge, TAFE NSW scouted the market for a solution that would seamlessly integrate with their existing SAP systems. Their search led them to the dynamic duo of SpendConsole and SAP Business Network. Like star players with exceptional skills, SpendConsole's cutting-edge AI capabilities and SAP Business Network's efficiency worked in harmony.
The Game-Changing Strategy: TAFE NSW worked tirelessly with a small team of procurement, finance, and ICT resources to implement SpendConsole within 12 weeks. It was like crafting a new game plan, strategising how to score more goals. SpendConsole became the quarterback, managing the AP mailbox and accurately reading invoices in various formats. Suppliers were given the flexibility to send invoices through multiple channels, catering to their preferences.
The Drive to the Goal: With SpendConsole in action, manual handling and OCR scanning became a thing of the past. Invoices were smoothly allocated to corresponding purchase orders and receipts, thanks to SpendConsole's AI-powered automation rules. Compliance controls were now easily met, ensuring the game was played fairly. The integration with SAP Business Network added extra power, eliminating the need for multiple systems and giving everyone a unified platform to play on.
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The Burst of Energy: Within 16 weeks, TAFE NSW achieved a remarkable feat - transitioning 100% of their manual email invoices to the new platform. It was a game-changer! Teams saw a 35% reduction in manual effort or time savings, giving them the energy to focus on more critical tasks. SpendConsole's automation not only accelerated invoice processing but also enhanced accuracy, resulting in faster and more accurate payments. The game clock was ticking, and TAFE NSW was staying ahead of the competition.
The Celebration of Victory: With SpendConsole, TAFE NSW achieved an impressive transformation. The journey had been challenging, but the results spoke for themselves. Inefficiencies were conquered, compliance controls were met effortlessly, and the supplier experience was greatly improved. It was like winning the championship game, lifting the trophy with pride.
Conclusion: Just like in a team sport, TAFE NSW realised that efficient teamwork was the key to winning the game of invoice and payment processing. With SpendConsole and SAP Business Network, they formed an unstoppable duo, revolutionising their operations. Manual handling was reduced, accuracy improved, and efficiency skyrocketed. TAFE NSW's journey towards efficiency was a testament to the power of teamwork and the game-changing capabilities of SpendConsole and SAP Business Network.
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