WinaCare Disability Services: Why I Started This Journey
Bya'ombe Dedieu Dedieu
Empowering Lives, Fostering Inclusivity. WinaCare Disability Services - Transforming Possibilities for Individuals with Disabilities"
Dear Readers,
I’m Bya'ombe Dedieu Dedieu, the founder of WinaCare Disability Services, and today, I’d like to share my story with you. The journey to establishing WinaCare Disability Services is deeply personal and rooted in my experiences both in Africa and here in Australia. It’s a story of witnessing the struggles of people with disabilities, the challenges they face, and the drive to create meaningful change in their lives.
Why I Started WinaCare Disability Services
I grew up in the Democratic Republic of Congo, where I saw firsthand how people with disabilities were treated. Unfortunately, many were neglected, isolated, and not given the dignity and support they deserved. This left a lasting impact on me, and I often found myself asking, “Why can't I be a voice for those who are voiceless?”
When I fled to Tanzania due to the war and later arrived in Australia in 2016 as a refugee, I knew I had a purpose. I decided to give back to the community and become that voice. One of the most fulfilling things in life is being able to put a smile on someone’s face, especially those who feel invisible in society. For me, WinaCare Disability Services is more than just a business—it's my mission to bring dignity, support, and joy to people with disabilities.
My Journey in Community Services
My formal journey into the field began when I joined Headspace in Queensland as a Youth Advisory Council member in 2016. Through this role, I advocated for youth mental health and supported various initiatives that opened my eyes to the importance of mental health services and inclusive support systems.
In 2018, I completed a Diploma in Community Services, which solidified my passion for working with diverse populations. Soon after, I began working as a Cultural Support Worker with Multicultural Australia. In this role, I helped new arrivals settle into their communities, providing orientation on safety, local resources, and public transport. I also offered language support and cultural guidance, which helped bridge gaps between different communities and services.
This was a critical moment for me because it allowed me to see how much impact the right support can have on individuals and their families. But my story didn’t stop there.
A New Perspective in Complex Mental Health Support
In February 2020, I stepped into a new role as a Complex Mental Health Support Worker. This job opened up new perspectives and further strengthened my belief that everyone, no matter their circumstances, deserves quality care and support.
Supporting people in transition from prison, hospital, or mental health institutions into the community was eye-opening. I worked with participants who faced a range of challenges, including anxiety disorders, bipolar disorder, depression, post-traumatic stress disorder (PTSD), schizophrenia, eating disorders, disruptive and dissocial behaviours, and neurodevelopmental disorders. The diversity of these conditions taught me how vital it is to tailor support based on individual needs.
During this time, I specialized in?Psychosocial Recovery Coaching, helping people overcome trauma and rebuild their lives with resilience and hope. I loved this role because it gave me the opportunity to see participants flourish, find their confidence, and live with more independence.
A Multicultural Approach to Care
One thing I’m incredibly proud of at WinaCare Disability Services is our multicultural approach. Our team is made up of people from various backgrounds, which allows us to provide culturally sensitive and inclusive services. We understand that every client is different, and this diversity gives us the ability to meet the unique needs of our participants with empathy and respect.
As someone who has lived through the challenges of displacement, trauma, and cultural adjustment, I bring a deep understanding of these issues to my work. And I’ve surrounded myself with a team that shares this commitment to diversity, inclusion, and high standards of care.
Why Choose WinaCare Disability Services?
When you choose WinaCare Disability Services, you are not just choosing a provider—you are choosing a team with?lived experience?and?professional expertise?in providing support. Our services are deeply rooted in our personal stories and?genuine passion for making a difference.
Currently, I also have a family member who is part of the NDIS system, which gives me a personal connection to the challenges and opportunities that come with navigating the NDIS. This insight keeps me going every day, knowing that the work we do truly makes a difference in people’s lives.
What We Offer
At WinaCare Disability Services, we specialize in working with individuals aged 18 to 65 who want to live independently in their homes or communities. Our services are designed to empower participants by providing the support they need to achieve their goals and lead fulfilling lives. Some of our key services include:
- Personal Care Assistance
- Community Participation
- Daily Living Activities
- Household Tasks
Whether we help someone participate in community activities, provide essential care at home, or support those with mental health challenges, we are here to make a difference.
A Passion to Empower
Everything I’ve done—from my experiences in Africa to my work in community services to my roles in mental health support—has led me to this moment. I am passionate about empowering vulnerable people and helping them achieve their goals. WinaCare Disability Services is a product of that passion, built on a foundation of care, empathy, and professionalism.
I want to thank each and every one of you who has supported WinaCare Disability Services on this journey so far. We look forward to continuing to serve our community and to being a provider that doesn’t just deliver services but creates lasting, positive change in the lives of our clients.
If you or someone you know needs NDIS support, please contact us. Let us help you put a smile on your face and work together towards a brighter future.
Warmest Regards,
Bya'ombe Dedieu Dedieu
Founder & Director, WinaCare Disability Services