Win More Business in 2025
Paul Matthews, CCXP
Certified CX Pro helping SME's in Sussex & Surrey increase customer loyalty via bespoke customer experience services. ??High Quality Mystery Shopping??Customer Feedback ??Customer Journey Mapping??CX Training??CX Speaker
Hello,?
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First impressions can make or break a sale. If your customer journey isn’t seamless from the first touchpoint, potential clients may slip away.
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This month, we’re sharing practical ways to refine your customer experience (CX) strategy and turn enquiries into loyal customers.
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Read our latest blog:Win More Business: Why First Impressions Matter—insights on where firms lose potential clients and how to fix it.
Download the 2025 CX Business Pack—your essential toolkit for improving client retention and driving growth.
Client Success Spotlight:?Stride Treglown—see how they embedded CX into their business to achieve our CX Excellence Recognition Mark.
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Ready to strengthen your CX and win more business? Let’s talk.
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Get in touch today to explore how we can support your 2025 CX strategy.
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Until next time, stay CX-focused!
Regards,
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Paul Matthews, CCXP
CX Director, insight6
?Connect with me on Linkedin
?t: 07710 394729?
e: [email protected]??
X: @PaulMatthewsCXD?
Furniture Professional
1 个月Hi Paul , how are you ? Do you sell your products to china ? Oliver