WIIFM Is Dead. Long Live WNOR
David Newman, CSP
CEO Brand Architect. Market eminence in 12 months for business mavericks ONLY. Boost revenue, prestige, and market cap ??3X Bestselling Author???Top 1% Podcast Host.
For a very long time, you couldn’t sit through any marketing seminar or sales training?without some moron blathering on about the radio station WIIFM – “What’s In It For Me?” as if this was cutting edge information that you had never heard before.
Well, we’re changing the station, folks…?because the only radio station your prospects care about today is?WNOR:
Let’s dig into each one of these individually?so that YOU can begin broadcasting your marketing and sales messages on this channel to get more leads, attract better prospects, and close bigger sales.
Wants.?Wants are desires. These are aspirational, positive things that your prospect is attracted to. Examples include more time, more money, more hair, more sex, more happiness, more cupcakes… you get the idea. In order to enter the conversation already happening in your prospect’s mind, it is vitally important that you speak prospect language about prospect wants. NOT industry jargon. NOT marketing-speak. Plain English. Put another way: this is where your prospects want to go.
Needs.?Needs are problems and challenges that your prospect is looking to solve. Needs are generally articulated as pains, hassles, heartaches, headaches, and gaps. When there is a need, it is calling out for something. A fix, a missing puzzle piece, or a solution. Put another way, these are your prospects’ obstacles and roadblocks that need to be removed in order for them to achieve their wants.
Outcomes.?Outcomes live on the other side of your prospect buying your product or service. Once they buy, use, install, or consume what you’re selling, their condition improves. Outcome statements are phrased in terms of boosting the positive (teamwork, innovation, productivity, profitability, etc) and reducing the negative (complaints, defects, returns, injuries, wasted time, wasted money, inefficiencies, etc.)
Results.?Results are the emotional benefits of achieving the outcomes. Another way to put this is that results are the “ultimate destination” or payoff that stems from the outcomes. The pivotal phrases you can use to frame results are: “so that you feel…” – “so you restore…” “so you regain…” – “so you can relax about…”
?Wants:
Perhaps we’re a good fit to work together if you want to:
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Needs:
As a small business owner, independent professional, or entrepreneur do you…
Outcomes:
Here are just some of your skills and abilities that will improve as a result of this program:
Results:
Results you can expect after this program:
Your turn – how can you use the above WNOR model?to restructure your marketing messages, web copy, sales letters, or other collateral so that they resonate 100% with your best prospects, customers and clients?
? PUBLISHER ? GHOSTWRITING ? INFLUENCER DESIGN ? FUTURE-PROOF MARKETING ? PERSONAL BRANDING
2 年Interesting David?thanks for sharing.