Why your employees; their experiences and skills are your companies only unique selling point (USP)

Why your employees; their experiences and skills are your companies only unique selling point (USP)

Just started reading,?“Fusion”?by?Denise Lee Yohn,?she makes a great observation of the world today, that is spot on: -

“When?Herb Kelleher, founder and former?CEO?of?Southwest Airlines, was asked what differentiated his airline- which had posted forty-four consecutive years of profits while never executing a layoff-from other companies, he pointed to?Southwest's?culture as its key?competitive advantage. "Our competitors can get all the?hardware," he said. "I mean,?Boeing?will sell them the?planes.?But it's the software, so to speak-the people~ that's hard to imitate."?

Data?from the?Great Place to Work?organization supports all these leaders' beliefs in?the power of a strong?culture. The data shows great workplaces benefit from stronger financial performance, reduced turnover, and better customer satisfaction than their peers!”

Business today needs a strong culture to retain and attract the best talent today.

Yes we would love to have an authentic brand you say, but you?have bills to pay,?rent to pay,?employees to pay,?quarterly numbers to make. I can hear you saying.?

That’s why you need to wake up to the world of digital.

Over achieve the pipeline, growth and revenue targets you need to achieve and be authentic at the same time.?

We cannot have all our employees on social I hear you say:-

Back to “Fusion” by?Denise Lee Yohn

“Your culture should produce unity, not uniformity, within your workforce. You want to set up your organization to operate in a particular, but not necessarily pre-dictable, fashion.?Your approach should be to lay down guardrails that prescribe boundaries, not tracks that dictate behavior.?

But you absolutely?can and should set the conditions to cultivate an organizational culture?that?deeply influences the way your employees perform daily.”

This is all about setting your culture by being digital, while at the same time crushing your number!

Want to know more about?social selling,?check out my new book

"social selling techniques to influence buyers and changemakers - 2nd edition".

In this brand new edition, I have updated all the text, I have also got?15 practitioners, so?people who are doing this already?to explain how they are get (practical)?business benefit. From the?CEO?that has been running a digital business for over 18 months?to?sales?leaders?who use social selling every day.?

Articles on how these business have and are implementing digital, from?Mercer,?Telstra Purple,?Ring Central,?Cyberhawk,?Namos,?Ericsson,?Crux Consulting,?DLA Ignite?and more.

It's available on Amazon worldwide.?Link to Amazon.com?here?and Amazon.co.uk?here.

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Howard Tiersky

I help consultants, real estate agents and salespeople showcase their expertise, grow their reach, and lead their markets with innovative technology. DM me to check it out | WSJ Bestselling Author

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The employees know the company well. Besides, they’re humans and they can easily resonate with the target customers. It’s important for businesses to equip these employees and invest in their social selling skills and education.

indeed, WHY and HOW you do are usually more differentiating than WHAT you do -- thanks for sharing from #FUSION Timothy (Tim) Hughes 提姆·休斯!

Joanne Black

Get Access to Buyers in a Tough Sales Climate | Partnering with Sales Leaders & Their Teams to Build a Referral System I Referrals: Your Fastest Revenue Driver | Unparalleled 70 Percent Conversion Rate

2 å¹´

Life is always about the people and the relationships we have--both business and personal. Yet, companies have an over-reliance on technology, when they should have an over-reliance on their people. After all, you can't automate relationships.

Eric Doyle (F.ISP)

Developing people and organisations to become leaders in their sectors - Digital Commercial Strategist, Sales trainer - TedX Speaker / Coach - Keynote speaker, event host/compere/moderator - Artist

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Thanks for the book recommendation Timothy

Lenwood M. Ross

Monopoly, Charades, and Rummikub -- dominating family game nights for 30 years and counting

2 å¹´

CEOs are the key culture shapers of the organization. They’re responsible for the employee’s experience. So, the company’s purpose and values need to move from the wall to the heart, Timothy (Tim) Hughes 提姆·休斯.

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