Why Your Business Deserves Better Than Bargain-Bin Clients Right Now: How to Command Premium Prices and Leave Competitors Scrambling
Peter Turley
Neuromarketing & Neuroselling | Reduce customer acquisition cost by 35% while increasing sales quality in 90 days.
With the UK budget changes rolling out and the Irish and U.S. elections looming, business owners and managers are on edge, wondering how it will impact their bottom line. But why wait?
The real winners won’t be sitting on their hands, hoping for favourable winds. Instead, they'll be out there, proactively claiming their share of the market—regardless of the political drama or economic forecasts.
Let’s talk about commanding premium prices and positioning yourself so clients see you as essential, no matter the external noise.
Here’s How You Can Command Premium Prices and Leave Competitors Scrambling…
To keep cashflow healthy and profit margins robust, business owners need to elevate their Unique Value Proposition (UVP) so they’re no longer seen as "just another option." When clients view your business as a necessity, rather than a mere alternative, the race to the bottom on pricing becomes far less relevant. Here’s a roadmap to make that happen:
1. Shift the Conversation to Outcomes, Not Features
Businesses often commoditize themselves by rattling off features or details that customers are numb to. Instead, focus on communicating how you’ll solve specific pain points or deliver concrete results—this is what moves you from ‘nice to have’ to ‘essential.’ It’s not about what you do; it’s about the outcome they can only achieve through you.
2. Identify Your 'Power Metrics'
What results or metrics can you tangibly deliver, consistently, that set you apart? For example, if you’re in sales consultancy, your UVP shouldn’t be “we help you sell more” (that’s table stakes). It should be something like: “Reduce customer acquisition cost by X% while increasing sales quality within 90 days.” These power metrics instantly position you as an investment with a calculable return, not an expendable line item.
3. Lead with Confidence, Not Desperation
When the market is tight, it’s easy to slip into a mindset of “please, we’ll do whatever it takes.” But being selective—having standards around who you work with—signals strength. Publicly acknowledge the results you achieve only for those who truly want it. Let others know your value doesn’t come at a bargain.
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4. Don’t Apologise for Pricing; Justify It with Tangible Value
If you’re providing real outcomes, your pricing should reflect that. Break down what clients get in terms of clear financial or operational wins. Don’t shy away from being open about the investments required—show them where the money goes and how it multiplies in value. This approach builds respect for your process and lessens the likelihood of profit erosion.
5. Be the Market Educator
When people think of experts in your niche, does your business come up? Position yourself as the authority by consistently educating the market on challenges, solutions, and even pitfalls to avoid. Publish insights, case studies, and data-backed articles that reinforce your unique approach. This way, you’re shaping the client’s expectations long before they even think of working with you.
6. Give Them the ‘Cost of Inaction’ (COI)
Most businesses have a Cost of Doing Nothing—some benefit they’re missing out on, which accumulates over time. Create messaging that subtly reminds clients of what they lose by not working with you. Whether it’s lost revenue, higher customer churn, or slow growth, this cost should be clear, calculable, and unavoidable.
7. Leverage Psychometrics for Precision Targeting
If you're serious about elevating your UVP and avoiding the commoditisation trap, dig into your clients’ psychology. Understanding psychometrics allows you to segment and communicate directly to the people most aligned with your UVP. Messaging becomes laser-targeted, resonating only with clients who value what you bring to the table, which builds stronger loyalty and mitigates the race-to-the-bottom pricing game.
8. Solidify Your “Why Us?” Statement
In tough times, your “why us” answer has to be watertight. Not just “why are we better,” but why are we absolutely necessary? Reinforce how you don’t just help, but actively future-proof clients’ operations or help them gain an edge. This goes beyond the “how” and hits the “who” and “why”—tapping into identity and values that commoditisation simply can’t touch.
By following these steps, businesses can shift from offering a service to offering an outcome that feels essential—one that clients want to pay for rather than feel forced to haggle over. In tough markets, it’s those who stand firmly on their UVP that will thrive, while the rest get drawn into the cheapening spiral of commoditisation.
Let's do this.....
Career Coach, Keynote Speaker on Change, Presenter|Executive Producer - The GYFT Show Ireland.
2 周Very insightful article Peter. What I love most about this article is to be clear on your unique value proposition. Also have an in-depth understanding of "Who" your ideal client is, and "Why" they should do business with you.