Why is your building dirty?

Are the cleaners sleeping on the job?

How often are you complaining about your building services? Does your trash get missed regularly or vacuuming missed etc.? Well Jared the Janitor here with a tip to keep your cleaning company in check.  

First things first, can you communicate with the owners or operators of your service provider? If not than set up a meeting to have them review the contract to clarify the expectations for each other.

Second thing is that you are in an agreement and it is important that you both sit down and get realistic expectations. It's like a marriage and you have passed the honeymoon state and now you need to see if you are both right for each other. Hopefully you figured out if you were a good matching the beginning, FYI.

Third thing is that you are in this agreement to get what you both agreed upon,  for you it's a regular, consistent quality of service and for the contractor to make a living and get paid on time. If you both aren't winning then it's time to make a change on the agreement. There isn't a need to jump to finding a new company if you can communicate and work things out. 

Give them time to get things in order

If you keep having the same issues with the service or management then you may need to make a change if its not being resolved in a reasonable time frame. If the same issues keep arising time and time again then it's time to see if a few things are broken. The Definition of Insanity is doing the same thing over and over again expecting different results.

Here's what I think when I heard the same issues over and over. I have a untrained or rotten apple providing service. Resolution: training and visiting over and over again or replace them with a shiney new productive Apple and visit and visit over again to make sure everyone is getting what they paid for.

You are getting what you are paying for. With any labor based business there is only so much work that someone can do before the Labor Eats the Profits. Between the two companies you can resolve the Insanity by adjusting to the need. 

Case in point is with the ebbs and flows of a Fitness Centers attendance. The traffic of a Gym determines labor hours other than size and equipment, flooring etc.. Each year Fitness Centers are cranking out high numbers of low priced memberships and bringing in great numbers and the Center pays the price. Attendance shots up and if you are paying the same labor hours than you club falls behind and the end result is a dirty Gym and members moving to the next new thing. Retention comes with meeting the needs of our customers. When any business invests in itself as it grows and all the operating expenses grow commensurate to the need then that business will stay ahead of filth and wear and tear on the business. This saves customers and helps attract new ones.

Conclusion: Increase service or decrease it based on traffic and type of business and communicate with your Vendors and have a clean and maintained facility for years to come. Don't and keep getting what you are getting.