Why You Don’t Need Customer Journey Mapping

A CEO that I used to work with recently said to me that most companies are just pretending to have processes in place.

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Not because they are lying to themselves but because they don’t actually know how to accurately create them.?

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When I audit a company, what I quickly realize is that each department has its own unique way of creating them, and none of those departments' processes speak to each other.

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As you can imagine, this becomes a problem quickly.?

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If the processes don’t speak to each other, then there’s no way to track the actual flow of goods and information over time.

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Or where a lot of other companies turn is to think they need customer journey mapping.

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What they need is a process. This is where I can help.

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I have a proven method to help any company solve up to 20% of its problems in just 48 hours.

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In my latest offer, the Flowstate Workshop, I’m taking the senior leaders through a tool to map out their flow of goods and information over time.

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During our time together, we will help you understand the current state of your business with 100% accuracy. This is so vital because most companies spring into action and create processes before they have even identified what is needed.

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On top of that, we will get all of your departments on the same page and move towards the future goal together.?

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Stop assuming what is happening behind the scenes and get crystal clear instead so that you can feel peace of mind in your daily operations.

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Plus, by the time we are done, you’ll have a flow so beautiful that you won’t be able to help but show it off.

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Apply now!?

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Or visit hilarycorna.com/workshop to learn more.

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In love and respect,

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Hilary Corna