Why you deserve an Exit Strategy from your eDiscovery Provider

Recently, at three different eDiscovery Roundtables, several law firms admitted they wish they'd forced an Exit Strategy into the deal they made with their Service Provider. Turns out some of the magical promises made weren't a reality and each of the law firms were unhappy and stuck.

Why? Several reasons:

1) Time invested already. From the RFP process to closing the deal to transferring the data to training, lots of time was already spent and the Litigators weren't interested in going through it all again.

2) Cost. Who's paying to move the data elsewhere?

3) Fear. What happens if the NEXT Service Provider isn't any better?

So what to do? Simple. Start putting in Exit Strategies to each deal. Any Service Provider worth their salt will be happy to re-evaluate the relationship 3-6 months into working together. And if it's not a good fit on either side, that Service Provider should be willing to move the data elsewhere at their cost within a reasonably agreed upon time frame. It's just good business and helps hold everyone accountable to do what they promise.

At Page One, we offer this Exit Strategy promise. If you have an eDiscovery matter, let's talk and I'm confident we can customize a plan to ease your fears so you can focus on your work and not worry if you made the right Service Provider choice.