"Why Using First Names Matters: The Key to Unlocking Sales Success"
Rajasheker Gunnala
Results-Driven B2B Lead Generation Professional | Skilled in Identifying, Qualifying, and Nurturing Prospects for Sales Success
After a lengthy marathon team meeting, we discussed some topics, and then this topic came up. What are the advantages of knowing the first name of anyone??
They both shared their different experiences about it.
He went to a restaurant with his friends for dinner, and they had an excellent time discussing many things, and they overlooked the time.?
One of the servers came to their table and asked them to finish it ASAP; it was closing time. But they have a lot on their table and need at least 20 minutes to complete, and they requested the same, but that guy was reluctant to do it.
After the phone call, Vikas came to his table and asked his friends what had happened. They narrated what had happened.?
Vikas noticed a person among all the servers and called him by his first name.?
That's all!
He came close to him and said brother, how are you? Have you been out of the station? And it's been a long time since you last visited.?
I've been watching you and thought of coming to your table and saying Hi, but I don't know whether you could remember me or not.?
Vikas said I just saw you; I am sorry.?
It's Ok, brother; what happened? Vikas said we needed time to complete this, but that guy asked us to vacate.?
I understand I will close the door, and we do need to finish the day's closing formalities and be in here and try to finish it.
No one in the restaurant except at his table with all his friends; if Vikas wouldn't be called him by his first name, I don't think he would have gotten that extra hour.
He is a social person who always used to go out for seminars or expos, and one incident happened.?
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One day he went to a book launch event and was shocked by seeing the people over there. The primary purpose of his going there was to meet the author and take a photo with him but seeing people there, he lost hope.
He quietly sits in the last row and observes, and suddenly, he sees a guy calling him by his first name; that guy turns to him and asks how did you know my name?
Ravi said we met at one of the networking events.
That guy, Oh!! It is nice to see you here and said I'm one of the organizing committees for this book launch. Why are you sitting last??
Ravi said I don't know anyone, and came here to meet the author and take a photo with him.?
Ravi got a photo of the author of the book.
Ravi doesn't know anything about the guy then and now except his first name, which helps him differentiate from all the others who were there for the same reason.
Using someone's first name shows that you have taken the time to get to know them as an individual.?
People appreciate it when others are interested in them, and using their first name can help build rapport and trust
When you address someone by their first name, they are more likely to feel valued and respected, which can create a positive impression
As a sales professional, one of the most important things you can do to establish a connection with a potential customer is to know their first name.?
It may seem like a small detail, but using someone's first name can make a big difference in how they perceive you and your brand.
A benefit of using someone's first name is that it can help you stand out from the competition.??
In today's crowded marketplace, it can be challenging to differentiate yourself from other salespeople who are all vying for the same customers.?
Using someone's first name can help you create a more memorable and impactful interaction
Knowing someone's first name can be a powerful tool in sales.?
It can help you connect with potential customers, personalize your approach
Transportation Engineer | Transportation Researcher
11 个月I like this article, knowing your customer's first name is crucial in sales, as you wrote this in your article. However, does the name of the sales person has an effect on sales, sales by telemarketing? For example, do certain names attract customer's attention more than other names, and the lead generation become easy? If there are any research or stats on this, I would love to read it. In particular, I would love to know the names or alias that perform well in sales and marketing.
Author | Product Marketer
1 年I still Remember That Day it's 2017 March. Almost 6 Years back.this was that Memory Rajasheker Gunnala Thanks for Bringing back my memory by posting this wonderful article ??