Why use an energy broker? Your FAQs answered

In this article I'm answering the most commonly asked questions that I get asked. These answers will help you make the right buying decisions for you.

Why use a broker to manage your energy portfolio?

Competitive Pricing - We create competition in the market, which is only a good thing for businesses. Energy suppliers offer brokers the best prices in comparison to giving prices directly to customers, mainly because they know they must compete for the business. We build up relationships with every supplier in the marketplace and ensure we are delivering the very best rates to our clients; which we know they won’t achieve without our expertise. Benchmarking suppliers is key when trying to drive down client’s costs, we will make sure the client pays the lowest prices for their energy contracts.

How does Full Power Utilities differ from other brokers?

I believe we differ from the rest. Having recently been ranked 14th in the country and something we are exceptionally proud of we need to keep our reputation at the top. We are a whole of market energy consultancy which means we have supply agreements with every supplier in the marketplace. Each broker in the business has their own dedicated admin person to support their team and the vast amount of admin required with our job. We don’t tie clients into broker agreements with us. The only agreement clients have is with the suppliers, which we facilitate. Customer service is extremely important to us, each client is responded to on the day and we are proud to have a 97% retention rate.

I’m already in a contract, what can I do if I want to move?

All contracts are legally binding with suppliers and they are fixed for the term on the paperwork agreed. Whilst you can’t come out of the contract you are in unless you vacate the site or your business goes into administration, you can take advantage of the low prices now and fix prices for your next renewal which will save you paying more in the long run.

I think my broker isn’t getting me the best prices, how do I look at moving over to Full Power?

Unfortunately, this is something we hear often. Only recently a client came to me following a recommendation saying he’d been caught out and thought he was paying more than necessary. He therefore had to wait to let the contract come to an end, but in the meantime, we secured him far more competitive rates for the renewal contract at approimately 25% lower than what he was paying. Assuming you are NOT in a broker agreement with another broker we are able to step in and tender the market, although I would always suggest reading through any small print in the terms & conditions from your current broker.

I’m moving site, can you help me?

Change of tenancies are what we do day in day out. It’s very easy and straight forward. On the day you vacate your current site all we require is a meter reading which we will submit to the supplier who will then close down the account, with no penalties (even if you are in a fixed contract). When you move into the new site we will require the full address & meter details and we can then establish who the suppliers are and will make contact with them to set up a new account in your name, we can then tender the market with various suppliers to obtain the best prices moving forward.

What would your clients say about you?

I think the majority would say that I am honest, hardworking, always looking out for their best interests, a problem solver and I’m reliable. Always at the end of the phone to help and will always respond to emails and calls on the same day. Some would say I never give up and I keep going until I reach my goal!

Ultimately it’s safe to say we save our clients TIME, MONEY & STRESS.

If you’d like to arrange a call to discuss in more detail how I can help your business feel free to drop me a message on Linkedin. Always happy to help any business, anywhere in the UK, I love a challenge!