Why Use An Accredited Service Partner?
When choosing a supplier, you need a company you can rely on, and have confidence in, to handle your legal documents or securely shred your personal information, it's important to locate one that is reliable and efficient, but that's not all you need to consider. Whatever you are looking for, it's important to know that the supplier has a verifiable process for meeting your requirements.
ISO certification should rank highly on your list, as it provides added assurance that your supplier is operating to the correct standards. For example you may want to find a supplier with ISO 9001:2015 certification, which focuses on quality management, or 27001 which is more about security. If you work with an ISO-certified supplier you can feel assured that they have a solid quality management system in place, and SMB Records Management have now gained their 4th ISO-certificate the BS EN 15713, to show how secure and compliant we are when dealing with customers data.
What is ISO certification?
The International Organization for Standardization is an independent body that develops voluntary standards to which companies all over the world can adhere. The idea behind these standards is to ensure all companies are operating safely and efficiently so they can deliver quality products and services to meet customer expectations. The uniformity also promotes international trade, as 163 countries adhere to ISO standards. The ISO has a number of standards companies can follow, but most original equipment manufacturers need only concern themselves with the ISO 9000 group, which focuses primarily on quality management, allowing companies to deliver consistent, reliable results whether they are manufacturing parts or providing services to their customers.
What are the criteria for ISO 9001:2015?
This quality standard focuses especially on customer service and continual improvement, so a supplier with the certification can be trusted to deliver consistent and high-quality services no matter which services you enlist. Businesses that seek ISO 9001:2015 certification need to demonstrate that they can not only deliver a reliable customer service but also they are actively re-evaluating their current processes and policies, to find ways to improve their operations by conducting regular internal audits to monitor the execution of policies and procedures.
It's worth noting that ISO certification is voluntary, which means companies that do seek it out are actively trying to guarantee high-quality products and services. ISO 9001:2015 involves a lot of higher-level employee compliance as well. This means everyone at the company plays a role in ensuring operations are running smoothly and efficiently to bring clients the best, most affordable service.
Certified against industry standards for information security(ISO-27001)
SMB has also invested in gaining the ISO-27001, 9001 14001 and now have just gained our 4th certificate the BS EN 15713. This is the certification is a European Standard that gives businesses a framework to manage and control the destruction of any confidential material destruction they hold, ensuring that it is disposed of securely and safely. Organisations that have the appropriate controls in place for disposing of confidential material, can feel secure in the knowledge that their reputational risks and the threat of fines from data protection regulators will be reduced. There are destruction companies that run in accordance with this standard but have not actually passed an audit to hold the certificate. We felt it beneficial to show our customers that we have gone the extra mile to gain this accreditation.
We felt it important, for our customers, to be able to trust their chosen company. We want to show that we have the right resources in place to protect your privacy and keep your data safe and secure which is why we made this investment for our customers.
Certified companies must have the required information security management systems in place to provide the proper security when dealing with people’s data and keeping it secure.
They must be certified to show that they meet an industry standard for information security management. This involves being audited and demonstrating that they have adequate processes in place to look after information securely and safely, maintaining continuously to help improve the way information is looked after and monitored.