Why it is time to look beyond flattening the curve - and start getting ahead of it.

Why it is time to look beyond flattening the curve - and start getting ahead of it.

‘Flatten the curve’ graphs have become a familiar sight, making it clear to what extent proactive intervention slows the spread of the disease and eases the burden on healthcare systems.

At a glance, we understand how social distancing measures such as remote working, travel restrictions, bans on public events, and even full lockdown serve to keep ‘the curve’ pinned within the limits of our healthcare capacity.

But what if this positive difference actually leads to an unintended yet misleading distraction? And what if, by only focusing on flattening the curve, we are losing sight of what’s happening beyond it: the curves to come?

I've written a brief post about this on March 14th, to crowdsource suggestions.

 “Is this real life, or is this just fantasy?” I believe the typical curve represents a skewed reality, assuming as it does that interventions are capable of preventing the healthcare system from breaching its maximum capacity. But to me, the line representing ‘healthcare capacity’ is the misleading part. Because while it is true for ICU-capacity – for which these graphs are often applied - it suggests these measures also impact total capacity.

The true picture is that capacity was actually under severe pressure in normal circumstances before COVID19 struck the world. With the burden of administration representing 40% of the system’s workload, precious resources are being drawn away from the real work of treating patients. Costs are surging, demand doubling, and skills in short supply. And so, if the system was strained before the outbreak, how much more so will it be during it – whatever measures we take?

The idea that we can remain within the limits of healthcare capacity just doesn’t seem realistic during such a cataclysmic event as the COVID-19 pandemic.

Yet even as we underestimate the demands of this current phase, a new storm is building in the background. And ‘flattening the curve’, which is the right approach for this first attack of COVID-19, is hiding it - and the crucial next challenges that follow - from view. By plotting the management of coronavirus against healthcare capacity, these graphs only address the issue in 2D. We should, however, be looking at the situation in 3D. And a 3D graph would show us what is waiting to crash down on an as yet unsuspecting health ecosystem. From that perspective, multiple peaks and multiple challenges await.

A perfect storm of postponed treatments, regular cold, seasonal flu and a possible next wave two COVID. So what are the conditions leading to this build-up? Well, we needed to take aggressive measures to flatten the curve, which has resulted in the postponement of regular routine procedures and treatments. From a 2D viewpoint, this helps to free up capacity, alleviating pressure on the system, and keeping us below this imaginary line (which was, in any case, a speculative addition to the graph).

Yet in actual fact, all we are doing is delaying and even worsening non-coronavirus issues, not avoiding them. Postponing treatment means allowing conditions to deteriorate to more severe stages. One can only put certain procedures or operations on hold for so long. The same goes for mental care, with a lack of treatment exacerbated by the effects of lockdown.

For the sake of argument, let’s hypothesize the curve flattens and eases away around mid-June. It starts to look as if we have come out of the other side. But there will be no calm before the storm and we urgently need to understand this fact. Graphs tend to suggest a time for rest and recuperation once the peak subsides, but in my opinion, this will not be the case.

Graph 1 suggests we can prevent running into a lack of capacity, whilst there is already a huge burden on current capacity.

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In my opinion, Graph 2 represents the actual situation.

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By early September, the challenge of catching up on stalled regular interventions will be compounded by a return of catching a cold, the seasonal flu, not to mention the expected second wave of COVID-19. When the immune systems of much of our population have been severely bombarded by a coronavirus, this alone could be enough to overwhelm healthcare provision – and yet this is only one side of the story.

At some point, we will have to pay the human cost of months of intense and stressful duty on the front line of the fight against coronavirus. Right now, we are seeing health workers pushing the limits in long 12, 14, even 16-hour shifts – all too often without even taking a break. Simply donning and enduring layer after layer of protective clothing, masks, and visors is a strain in itself. Beyond the physical effects of such intense and prolonged working conditions, there are also mental stresses. The distressing mortality rates. Deciding who will live and who cannot. It takes a toll.

This is all quite unsustainable of course. Our health workers are running on sheer adrenaline. But we have learned from former crises, whether earthquakes or warfare, that when the adrenaline ceases to flow, people start to collapse.

We also need to remember that a good number of staff have been reallocated to ICU-support. Once all these delayed treatments come back into play, they will be badly needed in their usual roles. At the same time, there will still be a demand for additional ICU staff to deal with both COVID-19 and regular ICU-care. Who fills the gap?

Once the pandemic dies down, we could see absenteeism hit rates of 25 to 35 percent over the months that follow. Health workers sick not from coronavirus, but from the exhaustion of being on the frontline for weeks. PTSS will certainly have to be factored into the mix as well, never mind the well-earned leave accrued.

This makes a mockery of any straight line implying a constant, unchanging capacity. Not to mention the act that healthcare capacity is never constant anyway. After all, we might start off with available personnel, supplies, facilities, and infrastructure to support current standards of care.

Yet as the system becomes overwhelmed, personnel become tired and less reliable, large numbers of infected people enter the system, and a backlog of routine treatments builds up, logistical and supply-demand will come under pressure. Capacity is clearly going to be affected.

We are standing at the edge. Acting now will not be a day too soon. It is with great pride and gratitude I look at what has been achieved and how the world, in general, has reacted - specifically our frontline healthcare professionals, supporting departments, and also most governments who have all been following the same cause and principles based on science.

But now the next phase is now knocking at our door. Look beyond the curve and we see a looming tower of issues waiting to crash down on an already exhausted health system - and ‘flatten the curve’ graphs simply do not account for it. And by the way, this also poses another danger: the likelihood of lulling people into a false sense of security. An ‘it’ll be all right in the end’ mindset risks a dangerous underestimation of the seriousness of the situation not only among the general population but also among leadership.

“The good news is that healthcare professionals are aware of this build-up behind the scenes. Conversations are beginning to take place. Pockets of discussion are starting to ignite."
(Also have a look at my Virtual Coffee with Dr. Daniel Kraft about this). 

It is time to think not in terms of a flattening the curve, but the curvesThat will take a holistic approach that integrates capacity management, health expertise, and logistical frameworks – both from outside the healthcare system as well as from the inside, as existing capacity will not be sufficient. Yet it is within our grasp and I’ve been heartened to see an overwhelming number of offers of support from companies like Deloitte, all prepared to come in and create an ‘impact that matters’ in this non-commercial setting.

To avoid a near future cycle of lockdown-release-lockdown-release, we need a transition strategy that puts us in control of the virus. We need to think not just in terms of flattening the curve, but in getting ahead of it - and preparing for the next one and the one after that.

In my next article (in a series out of 3, the second to be found here the last one here),

Dr. Rupert Whitaker OBE

Chairman, Tuke Institute; Public Speaker; Consultant in Psychological Medicine and Public Health

4 年

My understanding is that it was Wave 3 of the 1918 flu that killed the most people. Preparing for multiple waves while analysing the system-dynamics of health services will provide more useful targets for intervention than the current 1 wave understanding. While acute illness and prevention of death rather than delivery of health is what health services internationally are designed for, it hides the real world costs to the health-system and society, particularly to the most vulnerable. This is the larger dynamic that needs to be modelled if we are to understand the future of the pandemic and how best to respond.

Fugel Huisman

Product Leader | Executive Leader | Product Management | Innovation | Strategy | Informatics | Healthcare | Life Science

4 年

What I've been wondering about is of there are opportunities regarding the "burden of administration representing 40% of the system’s workload" If we could reduce the burden of administration, we could theoretically free up resources. Of course lots of people have been trying to do that for years with some succes but no significant overall impact. So what makes me think that we may be able to find solutions in time of crisis? Well for one, crises can make possible what earlier seemed impossible (see the sudden growth in remote consults), Also, some of the smartest minds have suddenly turned their attention to health care. Of course, it won't do much good to think of solution for, for instance, documentation burden in the ICU without knowing what the situation is like right now. I am very curious how documentation is viewed under current circumstances - is only the bare minimum documented? Does everyone agree on the bare minimum or is it up to the individual healthcare worker to decide? Is some documentation done by non-healthcare workers (administrative personnel)? Solutions could range from manual (transcribing by non care staff?) to automated (smart documentation, reducing double documentation by improving interfacing between system, automated documentation) - of course it will be very difficult to implement solutions without taking staff away from their current tasks but perhaps we must try if, as you point out, more curves are coming and added pressure on the healthcare system will continue for a long time.

Astrid Karsten

Agile Enablement Lead - Founder Sporting Femme

4 年

Well said Lucien Engelen. I'm not at the "frontline", I already notice an alarming increase of (psycho)somatic complaints around me. Not only in the frontline, but also in the "second line". Society is being threatned by current rules and regulations. The second line also have curves and capacity problems we need to take care of. Yes, we managed to keep up payment infrastructure out of our homes. Yes telecom and software industry managed to keep up the systems. Yes education managed to flip to digital in an amazingly short time. But this will come with a price. It starts with headaches. Backpain. A general feeling of disturbance. But everyday, these complaints will become more severe and eventually - I am sorry to say - life threatning or definitely threatning the capacity to work. Not only in the healthcare sector, but also in sectors that provide essentials for our new society as well. Infrastructure. Telcom. Payments. Education. Food & Logistics. I don't want to make it a doomsday scenario. But I do think we should take care and act upon this right now. Not only in the field of taking care of processes or how we organize things by the way, but moste likely also in the field of culture and personal agility and skills.

Paul de Ruijter

Scenario based strategy author, consultant and lecturer

4 年

Thanks, Lucien Engelen. Good to point out that "flattening the curve" is more complex. First thing I always miss in these "curves" are the numbers. How high is the first curve and how long is the second curve (people are in shock that is over 12 months at least)? The straight line is not horizontal and there are rebound effects, since strong social distancing will be difficult to enforce for longer than 3 months. I recommend everyone to play the numbers with this Standford model for more realistic curves: https://covid-measures.github.io/ And even this is only a too simple model, for a closed system (which in reality it isn't) and doesn't take into account "side effects" like exhaustion of our staff (like you mentioned), behavioral aspects of patients, citizens and politicians, let alone the economic effects of flattening the curve and its feedback back to health. See for instance the work of the World Economic Forum: https://www.weforum.org/agenda/2020/03/covid-19-economic-crisis-recession-economists/ . So thanks for this post, we need to get much smarter about this regarding this complex issue! We need to model this accross health, behavioral, social, economic and political disciplines to find the most effective leverages.

Dave deBronkart

"e-Patient Dave" - Patient Empowerment evangelist. #PatientsUseAI. No pitches please.

4 年

It's pretty amazing that even though we're nowhere NEAR "out of the woods" on wave 1, we're able to understand the new reality and think forward. I just got my first paid speaking invitation since this started - a virtual event later this year. People have been right when they said that when we emerge from this someday, the world will have changed in some ways, forever. Truth: smart people evolve and think forward. We still need to keep doing what works (stay safe, slow the spread) but at the same time, humans are innovators who find ways to survive in changing conditions. Inspiring, actually.

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