Why Supervisor Training is Your Secret Weapon for Retention
??Lisa Ryan, CSP
Keynote Speaker, Podcast Host, Author, Sales Strategist. Ready to help you keep your top talent from becoming someone else’s while boosting your team’s sales success. #Grategy
This week’s issue will discuss something we all know is crucial but often overlooked—#employeeretention in the #manufacturing sector. You might wonder, "With so many jobs available, why should I worry about keeping employees?" Well, that's precisely why you should be concerned.
You've heard it, I've heard it: People don't leave jobs; they leave bosses. So, if you're scratching your head wondering why your turnover rate is high, maybe it's time to look at your supervisors. Are they trained to actually manage people? Or are they just good at their jobs? There's a difference, you know.
Imagine this—you've got a star employee on the production floor. You promote them; voila, you've potentially created your worst manager. Why? Because managing people is a whole different ball game. It's like learning to operate a new piece of machinery; it takes specific training.
So, what should this training look like? First off, let's talk #feedback. And no, I don't mean the annual "here's what you did wrong and right" talk. I mean real, ongoing conversations. Train your supervisors to ask questions like, "How can we ramp up production?" or "What changes would make your day better?" This opens the door to conversations that can actually improve your bottom line.
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Next up, #transparency. Employees need to trust that their supervisors are upfront with them. If your team believes you're keeping them in the loop, they will likely stick around. It's that simple.
And let's not forget #training. Training isn't a one-and-done deal. It's an ongoing process. Your new managers need time to practice these skills, get feedback, and fine-tune their approach. Consider bringing in external trainers or sending your team to off-site programs. It allows them to learn in a less scrutinized environment and brings fresh perspectives.
To wrap it up, investing in your supervisors is like investing in the very foundation of your company. When your employees feel #valued and supported, they stick around. And in today's competitive job market, that's gold.
So, what are your thoughts on this? Have you invested in supervisor training? How has it impacted your retention rates? Let's keep this conversation going!