Why Is It So Hard To Find Strong Leaders? They May Lack This Rare Trait
Marcel Schwantes
My keynotes, coaching, and courses solve challenging people and leadership problems.
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Ever been in an important?meeting?where a topic on the agenda causes tension in the air that you can cut with a knife? Instead of colleagues speaking up to solve an issue, you get poker faces and eyes looking down to avert what nobody wants to deal with.
The same is true when it comes to having those?tough conversations?to call someone to the carpet. We?procrastinate?or avoid the confrontation, because it's never pleasant, for example, to tell someone he or she is not cutting it.
So when people ask me, "What are the top traits of really good leadership?" my response baffles some, because one of those traits can seem so counterintuitive: "Be radically transparent."
Radical transparency does not mean telling someone to his face in front of his peers that his idea for a new business strategy is pure crap. It's having the emotional courage to stand up to someone or something when you feel violated, to speak from a deep place tugging at your heart, or to cut through healthy conflict now to avoid unhealthy conflict later.
The Leadership Lesson
One example of radical transparency deals with managing someone's performance. If your super smart knowledge worker isn't performing over time, and you feel that this person is key to your growth, you've got to be really transparent and straight with that person to get him to the next level. And if he's not cutting it, you've got to have the courage to tell him so. Hold the bar up high, and if you find someone is not a good fit over time, call it.
When a leader displays radical transparency, team members know exactly how they're doing and where they stand with performance. Radical transparency means the leader is also willing to solicit feedback and give employees a voice in making decisions.
When you get right down to it, radical transparency is the antidote to a toxic work culture where people are at odds, the political climate is heavy, and personal egos stifle teams. It builds trust over time.
If you're willing to admit that your organization promotes a culture of backstabbing, gossiping, and throwing people under the bus, radical transparency holds everyone accountable to shared values and a healthy culture. For example, if you think someone on the team is violating one of those values with favoritism, political manipulation, unfair treatment, or cutting corners, give a few of your trusted team members full license to tell you what's going on behind your back. And if you see the behavior, squash it as soon as it happens. This is sending a clear message to the rest of your team (or company) that no individual contributor rises above the team, and it reinforces your operational values--the authentic behaviors of connecting, collaborating, and belonging in a work community to achieve great things together.
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It's Not About Your Power
Radical transparency isn't about leveraging positional power, if that's an impression forming in your head. Rather, it has always been about making the team first and getting the work done. When people are not pulling their weight, then you have to let them know, sooner rather than later. To put it another way, you have to look holistically at the people on your team and find ways to make the team stronger and bring them closer together. Don't regret moving too fast to let somebody go. You may have a bigger regret later if you wait too long to make a move.
In today's?people-oriented work cultures, radical transparency is a leadership strength that helps build a foundation of trust. The key is for information (good and bad) to flow freely and quickly among managers and employees -- both ways -- so expectations are mutually clear and consistent, and everyone is on the same page. This eliminates confusion, ambiguity, suspicion, and the element of unpleasant surprise.
Your turn: What do you think about radical transparency? Do you model it? Is it too risky of an approach at times to be that direct? Leave a comment and let's discuss.
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About Marcel Schwantes
Marcel Schwantes ?is an executive coach, international speaker,?podcast host , and?syndicated columnist ?with a worldwide following. He trains emerging leaders and managers in the skills to build great work cultures where people flourish and businesses grow.
As your Certified Professional Coach, I help you become an exceptional leader, grow in your career, uncover your true career passion for a career transition, and hold you accountable to achieve all of your goals.
2 年This boils down to a lack of Emotional Intelligence!
Analyst at JHKim Analysis
2 年My mentor says one good reason, is that early leadership studies were flawed along with the definitions (e.g. 1840 and 1869). Since then there is a list of 101 or more must-haves, but confidence and trust in leadership plummeted over the past two decades. Enough say there is a crises. Transparent according to a common understanding means easy to perceive or detect. A leader, which is a person that practices leadership, which means there is right-influence at work; this person is easy to detect and perceive - a model. As I understand leadership's grand theory will set the record straight. Those who practice according to the theory will be leaders and not fail or be strong as you say. Others are not really leaders . . . They may be the head of a team, a supervisor, or something else, but not a leader.
Change Management Consultant, helping businesses to transform through PEOPLE AND PROCESS, Top HR Voice LINKEDIN 2024, Top HR Community Voice LINKEDIN 2023, Mobile / WhatsApp (+ 91 86522-99904)
2 年https://www.dhirubhai.net/pulse/proud-moment-student-fraternity-archana-vijayan/
Business Process Consultant at CACI International Inc
2 年While I agree with being transparent with your team members about their performance, I believe great leaders are also transparent about themselves. I see leadership as putting a high expectation on myself, my character, my integrity, my ethics, how my decisions affect (and therefore involve/engage) others. If there are issues related to performance, I don't assume there is a problem requiring "radical transparency" with the individual. Clarity in expectations, priorities, bandwidth, available resources, and a host of other things may play into it. Working through that with the person achieves the performance objective, AND wins trust and loyalty for the future. A much bigger win.
People Partner | Customer Service Leader | Workplace Culture Coach | #1 Best-selling Author
2 年You had me at "you can cut the tension with a knife!" IMO, radical transparency requires developing your listening skills. If I can't delineate between my own thoughts, the opinions/concerns I'm absorbing around me, as well as all the feelings at hand, radical transparency could be a display of power. So glad to re-engage with your writing, Marcel! ??