Why should I use an approved distributor for servicing?

Looking after your vacuum and low-pressure equipment is vital. A lack of maintenance can lead to poor performance, unexpected problems and costly repairs.

I strongly believe that trust has to be earned, but when it comes to choosing a partner that you can turn to for servicing support, what should you be looking for? Fortunately, Gardner Denver has an established network of approved distributors that can help deliver first-class servicing and maintenance, to help make your decision easier. But what are the benefits of using an approved distributor for servicing?

Engineering expertise

Naturally, you want every confidence that the engineers being used to service your system can find what’s at fault and solve the problem quickly, as well as advise on how to minimise or eliminate any risks in the future.

Gardner Denver’s approved distributor network is trained to meet this need. Our distributors are highly responsive, customer-focused, flexible and experts in their field. Stocked with all the parts that you could need, these factory-trained engineers can meet all your maintenance demands.

In fact, no matter where you are in the UK, there will be a Gardner Denver approved distributor that is able to respond to your needs.

Service engineers that are part of Gardner Denver’s authorised distributor network also attend regular training courses to ensure they are fully aware of the latest products and industry challenges.

Extra support

For added peace of mind, authorised distributors can also offer a range of preventative maintenance and support options, to meet your exact needs. This might include a range of warranty programmes, protecting against unexpected and costly repairs, or a tailored customer support plan.

Many will even support you with substitute equipment, should an incident occur and you find yourself waiting for new equipment to arrive. Re-manufactured products and refurbished equipment services are other benefits to bear in mind, too.

The genuine article

Any system will need components such as filters, valves, seals and oil to be replaced. However, the long-term reliability and efficiency of a system will depend on genuine spare parts and lubricants being used. While non-genuine spare parts and lubricants may be available at a cheaper price, these can potentially do far more damage to your system in the long run.

Genuine parts will have been manufactured to meet the same standards as the equipment that they are intended for, tested in a quality-controlled environment and passing strict certification. Meanwhile, genuine lubricants will be formulated with additives to improve performance and ensure the expected lubrication, cooling and anti-wear qualities are maintained.

In contrast, the impact of non-genuine alternatives should not be underestimated. For example, non-genuine filters are more likely to have reduced dust and dirt-holding capacities, meaning contaminants are more likely to enter a system. Alternatively, a non-genuine lubricant might degrade the unit’s sealing, or cause oil carryover.

Using genuine parts and lubricants is a best practice approach and avoids this risk entirely. It is this strategy that an approved distributor will adhere to.

Trouble-free maintenance

In conclusion, Gardner Denver’s network of approved distributors can provide world class maintenance and service support. Delivered by engineering experts, approved distributors can help make sure you have the right parts and service to keep your operations running smoothly.

If you have any questions, then please comment below.