WHY IS A SHARED DIFFICULT CONVERSATIONS (DC) MODEL ESSENTIAL FOR A HEALTHY TEAM CULTURE?

As a Difficult Conversations (DC) expert, I often facilitate team culture sessions where proactive difficult conversations (aka tough talks or hard - critical - crucial - courageous conversations) were not held within the team. This typically leads to my involvement in resolving conflicts that have escalated unnecessarily.

Proactively addressing difficult conversations is crucial for maintaining a psychologically safe and healthy work environment. When teams avoid these conversations, small issues can grow into larger conflicts, impacting productivity and impairing relationships.?

By implementing a shared Difficult Conversations (DC) model, organisations can ensure consistency in handling these conversations, build trust and promote open communication. This approach not only reduces the likelihood of conflicts escalating, it also creates a more supportive and psychologically safe environment that benefits both individual employees and the organisation as a whole.

While I have facilitated Difficult Conversations live training (F2F + virtual) for many teams, it has been tricky to deliver a shared DC model at-scale due to the time + costs involved for the organisation.

So voila! Introducing our…

DIFFICULT CONVERSATIONS - WORKPLACE ON-DEMAND TRAINING!

The ultimate course to transform those tough talks. It provides a shared Difficult Conversations model to proactively prevent conflict + toxic dynamics AND instead create clear communication + a healthy team culture. (BTW It is applicable for every sector - NFP, corporate, education, health, real estate + even your personal life!)

It is complete with expert DC content professionally produced + presented in videos designed for interactive engagement. So, not only will you + your team walk-away with immediately implementable takeaways there is also going to be some serious fun!

TO BREAK IT DOWN

This DC On-Demand provides:

• 100 minutes of flexible, self-paced learning
• 6 modules + a bonus Q+A
• 5-step shared DC model (and tools + techniques) to deal with any challenges
• Role plays + demos + real-world practical examples
• Interactive quizzes + worksheets
• Certificate + PD points
• Access for 12 months!

MORE DC BENEFITS

• Cost effective - up to 40% less than F2F or virtual training (+ the more staff trained the better the value!)
• Self-paced + flexible - anytime, anywhere, any device.
• Staff training at scale - all trained in the same model of DC (including inductees) to improve workplace communication + team culture.
• Time effective - minimal set-up + organisation required. Only basic details are needed to register staff.
• User relevant - BYO + DIY! Staff apply their own DC to the model to ensure relevance + practicality.
• Sustainable learning - 12 month access to ensure learning is embedded (staff can access the modules multiple times).

FOR MORE INFO

Check out our website here or our Thinkific site here. I am also more than happy to have a chat, provide a walkthrough or answer any questions!

Until then, enjoy your conflict!

Scott ;)

PS See below our sample video - useful takeaways + serious fun!

https://youtu.be/3K2lahFltWk?si=mTSnghHPbGd0SVfw