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Why Saying “Please” to Your AI May Actually Make You Smarter

Jorge Santa Cruz

Disruptive Marketer, Journalist & Novelist

发布日期: 2024年11月6日

You’ve heard it before: “Treat others the way you want to be treated .” But what if those “others” are robots? Yup, we're talking about showing basic manners... to your chatbot.

According to Microsoft’s Kurtis Beavers, a director on the design team for Microsoft Copilot, treating AI with respect is actually a power move for better results. No, your bot doesn’t blush when you say “please,” but it can still pay off. “Using polite language sets a tone for the response ,” Beavers tells WorkLab. So, next time you’re barking orders at your AI assistant, remember, it’s listening—and judging.

Here’s the science bit, minus the lab coat: Large language models (LLMs) are trained on mountains of human dialogue. Basically, they're like email autocomplete on steroids, trying to guess the most probable next phrase you want based on your prompt. So, when it picks up on polite cues, it’s more likely to play nice in return. Kind of like when you’re polite to that barista who’s handling your precious iced Americano—everyone wins.

But wait, there’s more! The AI doesn’t just mirror politeness; it picks up on the professionalism, clarity, and level of detail in your prompts. As Beavers puts it, “It’s a conversation ”—and you’re setting the tone. Word of warning: come in hot with some spicy language, and your bot might just dish it back with a little side-eye of its own.

So, what’s the etiquette 101 for chatting up a robot? Swap “give me” with “please.” Try something like, “Could you please suggest 10 ways to make this product actually sound interesting? ” And don’t forget to say thank you—it’s like tipping your AI server for a job well done. Not only will you notice a boost in output quality, but you’ll be improving the bot’s responsiveness too.

The unexpected bonus? This robot politeness thing is good practice for handling actual humans. So go ahead, toss a little charm at the machines. You’ll thank yourself later.

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Why Saying “Please” to Your AI May Actually Make You Smarter

Jorge Santa Cruz

Disruptive Marketer, Journalist & Novelist

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