Why Organizations Should Conduct Stay Interviews
Susan Peppercorn, PCC
Executive Coach, Career Strategist & Facilitator: Working with Leaders to Develop New Levels of Insight and Leadership Capacity.
When most organizations struggle to attract and retain talent, a simple yet powerful intervention can help reduce turnover dramatically. Stay interviews are a powerful tool for assisting managers to retain top talent on their team and keep everyone engaged despite their infrequent use. In one study, conducting stay interviews in the burnout-filled halls of a hospital was found to reduce turnover by 40 percent.
Stay interviews are modeled after exit interviews—a common practice in large organizations where departing employees are interviewed about their experience by someone from Human Resources (or occasionally their manager). But exit interviews occur after the fact. If you want people to stay on the team or in the company, why wait until they leave to discover how to improve their jobs?
What is the importance of stay interviews?
When you ask employees for feedback, they feel heard, valued, and appreciated. Plus, the feedback that you receive will help improve the employee experience in several ways:
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5 stay interview questions to ask
What questions have you been asked (or wish you had been asked) to make you feel valued? Please share them with readers so we can all benefit.
Executive Leadership Coach ?? CV and LinkedIn Profile Optimization Writing? 5-Star Rated Career Consultant ? Certified CV Writer ? British Association of CV Writers
10 个月Thank you for sharing this invaluable and thought-provoking newsletter. As a career consultant and leadership development coach, I wholeheartedly endorse the transformative impact of stay interviews on organisational success. Conducting these proactive discussions nurtures a culture of open communication and strengthens the bond between managers and employees. By seeking feedback, employees feel valued and heard, fostering trust and loyalty. Stay interviews uncover growth opportunities, enhance recognition practices, and provide valuable insights into workplace dynamics. My top 5 stay interview questions include recognition adequacy, daily work motivators, ongoing learning experiences, potential departure factors, and proactive improvement opportunities. I am a stay interview advocate and embrace this strategy to retain top talent and continually enhance the employee experience.
Field service engineer at All Maritime and Power Plant Company.
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