Why Old-School Businesses Must Change Their Mindset? by Harsshad
Harsshad Saheb KM
MotherlyBestie. BusinessSavvy Multi-Passionate Retailer & Master Coach Creating Army Of Visionary Retailers to Revolutionize Retail. Industry-renowned Visual Merchandising & Retail Design Pro. Breaths Branding+Marketing.
Once upon a time in the bustling streets of Kolkata, there was a traditional textile shop owned by Mr. Lalaji. His shop had been in the family for generations, serving customers with exquisite fabrics and garments.
However, Mr. Lalaji noticed that the business was facing increasing competition from modern retail chains and online stores. Determined to adapt and thrive in this changing landscape, he realized the importance of behaving professionally.
To keep up with the changing times, Mr. Lalaji embraced technology. He invested in a user-friendly website, enabling customers to browse his collection and make purchases online.
By leveraging technology, Mr. Lalaji expanded his reach beyond the confines of his physical shop, attracting customers from all corners of the country.
Inspired by his success, neighboring shop owners began to embrace professionalism, elevating the overall business landscape in the community.
With that being said, was that an easy journey?
Absolutely No.
The willingness to transform into a professional behavior is not easy.
Lalaji tried and tested with time and got on to a new journey which the majority of entrepreneurs are failing now.
Most conventional, old-school businesses face this as a big challenge and those who can thrive can step up and lead and those who fails has to face the trouble.
As simple as it is.
Here it is "Why the change in behavior is a must"
1 - Competing in a global market:
India's economy is increasingly integrated into the global market. To compete effectively with international businesses, Indian business owners need to meet global standards of professionalism.
This includes maintaining a high level of integrity, adhering to legal and regulatory requirements, and adopting best practices in their respective industries.
2 - Building trust and credibility:
Professional behavior helps establish trust and credibility with customers, employees, and other stakeholders.
By maintaining high ethical standards and demonstrating professionalism, business owners can foster long-term relationships and attract loyal customers.
3 - Attracting investment and partnerships:
Professionalism is crucial for attracting investment and forming partnerships with other businesses. Investors and potential partners are more likely to engage with companies that exhibit professionalism, as it signals a commitment to accountability, transparency, and sustainable growth.
4 - Employee satisfaction and productivity:
Employees thrive in a professional work environment. By demonstrating professionalism, business owners can inspire their employees to uphold similar standards and foster a culture of professionalism.
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This, in turn, enhances employee satisfaction, motivation, and productivity.
5 - Managing reputation and avoiding legal issues:
Unprofessional behavior can lead to reputational damage and legal issues. In today's interconnected world, negative news spreads quickly, and businesses with poor reputations can suffer significant setbacks.
Adhering to professional behavior helps minimize the risk of such issues and protects the business's image.
6 - Adapting to changing customer expectations:
Customer expectations are evolving, and they increasingly demand professionalism from the businesses they engage with.
Providing excellent customer service, maintaining ethical business practices, and delivering high-quality products or services are all part of behaving professionally and meeting customer expectations.
So,
It's important to note that while professionalism is expected, the specific cultural context of India may influence how it is expressed.
Indian business owners should consider cultural norms, values, and etiquette while maintaining professionalism in their interactions.
Ok.
I am sure this will help you as the case study above shared is based on the true story of one of my clients.
So, implement the change management and shift your mindset to current needs, and your organization will flourish to new heights.
Ok.
Share it with a friend who needs it and subscribe to the "wealthy-business-frameworks" for more frameworks like this to help your business win.
Thank you.
To your wealth
Harsshad
Life is good.
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MotherlyBestie. BusinessSavvy Multi-Passionate Retailer & Master Coach Creating Army Of Visionary Retailers to Revolutionize Retail. Industry-renowned Visual Merchandising & Retail Design Pro. Breaths Branding+Marketing.
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