Why are my best talents leaving?
Andiara Petterle
Board Member @Assaí | @Sicredi | @Melhoramentos | CCA+ | Digital Transformation, Strategy
Employees are willingly quitting their employment in more significant numbers than at any previous point in the millennium. It may seem like a blow in the stomach when an employee leaves, leaving leaders both emotionally and operationally scrambling. I felt that many times, unfortunately. I’ve lost great talents in the most company I worked for, and It is one of the most critical warnings that things have changed and maybe our companies are missing out.
In his New York Times best book Principles, Ray Dalio believes that those setbacks, like losing a key employee, may be a valuable learning opportunity for companies, provided leaders are ready to reflect on and uncover the underlying reason for such losses. Managers and HR professionals are frequently too preoccupied with damage control to perform a complete autopsy that will help them understand what occurred and what steps need to be taken to avoid such incidents in the future.
Many companies, of course, have an exit interview procedure that is supposed to offer information to assist increase employee retention. Even when done correctly, however, these interviews have significant flaws. Most notably, in instances of ghosting and other hasty leaving, employees may retire before their company has the chance to perform one. Even when departure interviews are conducted, research shows that a significant number of workers are not forthcoming.
While some exiting workers withhold negative comments to leave a good impression, others think sharing this information is a waste of time since the business refuses to adapt. Furthermore, departing workers may believe that management does not deserve to know their real reasons for leaving because of how badly their business treated them. Exit interviews, in short, are often unproductive.
So, how can businesses react to resignations more productively, turning the pain of employee turnover into progress?
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We provide three suggestions based on our research into the experiences of hundreds of departing workers and supervisors of recently departed staff:
Examine the circumstances behind the employee's resignation. People usually resign in one of seven different ways, ranging from excellent and helpful to harmful:
●?????Employees express gratitude and provide help as they leave gratefully.
●?????Employees keep their boss informed about their intentions to quit.
●?????Employees must give standard notice and an explanation for their going according to the rules.
●?????Employees sign off on the dotted line but don't explain why they're leaving.
●?????Employees should avoid informing their boss personally or allowing news of their resignation to get back to them.
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●?????Employees engage in detrimental dysfunctional conduct when they leave the company.
●?????Employees who go on the spur of the moment without providing notice are known as impulsive quitters.
These approaches frequently mirror how departed workers felt their company and boss handled them before they left. As a result, if many workers inside a company leave with an appreciation and fair notice, it may indicate that the company is a healthy place to work. On the other hand, if bridges are often burnt during employee resignations, executives should take this as a warning that they need to investigate what's causing these damaging exits.?
To convert employee resignations into a source of organizational learning and development, the first step is to classify them according to style and evaluate them regularly. Leaders may begin to pinpoint the cause of the issue if they see trends in the data. Is there a lot of variation in how workers resign? Do employees prefer to follow corporate standards when they quit (doing it by the book), or is there a lot of variation in how they leave? Is it more frequenting in specific areas or for certain employees to leave without notice? Do some bosses' workers consistently quit with more extended notice than what is required? Organizations may identify bright spots and trouble areas by closely analyzing resignation styles.
Find out what the employee's closest colleagues have to say
Although employees may not always be willing to disclose their real reasons for leaving, their peers may have insights and be encouraged to offer that knowledge to help the company better. Companies may determine the reasons for an employee's resignation by having casual conversations with coworkers close to them. Another advantage of this method is that it allows remaining workers, who may be upset and perplexed by their coworker's departure, to express their emotions and ideas, thereby alleviating any pain.
Of course, some coworkers may believe that by revealing this potentially sensitive information, the business asks them to be disloyal to their buddy. As a result, we suggest recognizing the potential for conflict in this area of research. Employees should be reassured that their involvement is optional. Leaders should make it clear that the information they want is only to enhance the experience of the remaining staff and the company's success. This strategy is most likely to succeed when managers have positive working relationships with their workers and subordinates feel comfortable sharing their ideas without fear of retaliation from them or their buddies. Similarly, when managers practice listening to workers and acting on their suggestions, such discussions are more likely to be productive.
Examine and learn from the actions of the employee after they have left
HR experts may accomplish this by keeping track of where their former employees go. If a high percentage of quitting employees return to school to seek graduate degrees, for example, the business may increase retention by providing reduced or free tuition. If several workers depart to become stay-at-home parents, more comprehensive work-family programs may help employees achieve a better work-life balance. If you see a pattern of workers leaving to work for a competitor, investigate that company's culture, development programs, pay, and perks to figure out why your company is losing talent to a competitor.
Hearing the words "I quit" is seldom pleasant. Still, managers and HR professionals may obtain necessary information for their companies by pushing through the pain and adopting an evidence-based approach to identify the reason and nature of the loss. Instead of focusing your efforts on replacing this lost human capital and minimizing the disruption caused by the departure, reflect on the heart of the resignation, collect data to understand the cause of the departure, and consider its broader organizational implications the next time an employee discloses their plans to leave. Voluntary turnover may be a source of ongoing development for managers and companies over time if they use the learning opportunities provided by even the most painful resignations.
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Certified Board Member /Executive Coach_PCC & Talent Development Consultant
3 年Estamos vendo este cenário Andiara e toda nossa equipe está trabalhando em várias frentes, várias Empresas/Clientes para ajudar estes talentos e seus líderes! Uma batalha incansável…. mas vamos conseguir! Abra?os de TODOS nós! Silvana & Ornellas e Equipe!
Blogger at work at govindtech.com
3 年Andiara Mam,, You have tried to present the best reasons why employees leave their jobs at workplace because of their personal reasons, there are many employees who do not explain the reasons for leaving their jobs. The article you have written is very much appreciated. Wishing you all the best for your bright future, you will continue to enrich our knowledge by writing similar articles in future. with best wishes.